Sep 08, 2021
11:57 AM
v2020 SP1 Before the install phase begins, the install simply freezes at "installing". Log file ends as follows. Only occurs when the exe has completed successfully on the same PC then ran again. Suggestions? java.lang.NullPointerException at com.zerog.ia.installer.InstanceDetector.isThisOvertopInstallationBasedOnPhysicalLocation(Unknown Source) at com.zerog.ia.installer.LifeCycleManager.checkOverTopInstallationOverSameLocation(Unknown Source) at com.zerog.ia.installer.Installer.install(Unknown Source) at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source) at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source)
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Sep 08, 2021
11:46 AM
Hi. Hoping you found a solution for this. I'm getting a null pointer exception similar to what you have recorded here as the exe completes the pre-install phase.
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Latest posts by sutton411
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- Posted Exe freezes at completion of pre-install phase on InstallAnywhere Forum. Sep 08, 2021 11:57 AM
- Posted Re: Upgrade Failed in Install Anywhere on InstallAnywhere Forum. Sep 08, 2021 11:46 AM