About abhayparashar

abhayparashar · ‎Sep 08, 2021

Can you confirm the FNP toolkit version in use?

abhayparashar · ‎Sep 08, 2021

This observation is mostly reported in case the application exited unexpectedly and the FUSE mount-point was orphaned (and unusable) and a new mount-point will be created. This should be fixed post a system restart. To add, these file systems are not designed to be accessed by any application other than FNP.

abhayparashar · ‎Jul 22, 2021

@rmtron , a point worth checking is if you have the "Flexnet Licensing Services" (FNLS) installed i.e. "installanchorservice" - windows "./installs_fnp.sh" - Linux (sudo) The FNLS is mandatory to be installed for Virtualization properties to be detected (with a caveat that, XenServer 8.0 is a Tested and Supported version for FNP-11.18.2)

abhayparashar · ‎Jul 15, 2021

@sebiampithara , try using the "Export" option with "Selected items with their dependencies" in UAT UI (List Entitlement) && then import it in PROD (Under Administrator > Data Import)

abhayparashar · ‎Jul 05, 2021

That's correct. Is that the observation at your end? if so, then please raise a case with Revenera Support with appropriate details.

abhayparashar · ‎Jul 05, 2021

@RangaPro , based on the error it seems the VENDOR that your application requires, is not running. A dry run using the command "lmstat -a -c @<server_IP>" would yield the complete list of active VENDORS. You may want to confirm there if your required VD is up or not.

abhayparashar · ‎Jul 01, 2021

@BartBartier , Could you confirm if the latest set of drivers are installed properly as well as respective dlls are placed in appropriate folders (System32/SYSwow64)? If so, then what's the output of command "lmutil.exe lmhostid -flexid -long"?

abhayparashar · ‎Jul 01, 2021

@atanascomsolse , can you confirm if you are using the latest set of VENDOR_KEYS - which you should have received post the recent Platform support (Linux) purchase?

abhayparashar · ‎Jul 01, 2021

@tzfortuna , assuming that its not related to product logic itself, one reason of such an observation would be 'Network Disconnect in between Client and Server' leading to heartbeat failure and (within a threshold), if client reconnects to Server - It will checkout a new count of license. It would be helpful, if you can confirm the Debug log (Server end), lmstat output against the User as well as confirm if there is any 'TIMEOUT' value in use through options file/client code logic?

abhayparashar · ‎Jun 15, 2021

Error -21, i.e. 'LM_OLDVER' is generally reported when "The version requested is greater than the highest version supported in the license file FEATURE line."

abhayparashar · ‎May 26, 2021

Aahh.... I am stupid!!! It was right there 🙂 Thanks @jberthold

abhayparashar · ‎May 25, 2021

Hello @jberthold , I am hoping it to be as easier as removing the option for "Return Device" from End Customer Portal (Devices>Action...). Do we have a way to remove the option for "Remove Licnses" option as well, under the "Actions" drop-down for Device under End-user portal login? NOTE: End User portal login is only done Using "EntitlementID" or "ActivationID". Regards, Abhay

abhayparashar · ‎May 25, 2021

@lawrenceCT , have you considered using the "Server message-based diagnostic" functionality added recently in FNP toolkit? It's not exactly like the 'report log', but quite parallel. Here is a KB to refer: https://community.flexera.com/t5/FlexNet-Publisher-Knowledge-Base/License-Server-message-based-diagnostics-101/ta-p/180268/jump-to/first-unread-message

abhayparashar · ‎May 17, 2021

@jberthold , will i be correct to assume these 'devices' that we are talking about, could be 'Server devices' as well as the 'end-user devices'? Meaning if either of those is "returned" from the End customer portal - they can no more be used for further licensing activities. Correct? I am trying to get around the idea of an 'end user' device that is temporarily inaccessible and which may be available tomorrow. In that case, rather than "Return the Device" probably "Remove Licenses" be a better option? Any obvious repercussions of doing that?

abhayparashar · ‎May 12, 2021

Thanks @jberthold , that certainly helps. May I request you to elaborate a bit more on " (if enabled - configuration option)". Is there an option (/checkbox) in FNO portal that needs to be enabled or did you meant that an admin user makes the Server device obsolete through producer portal login?

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Date Last Visited	‎Sep 17, 2021 06:56 PM

Re: /dev/shm/FlexNetFs.77240’: Transport endpoint is not connected

Re: /dev/shm/FlexNetFs.77240’: Transport endpoint is not connected

Re: Virtualization with XenServer 7.0 and Xen Orchestra

Re: Migrate created Products in UAT to Production

Re: Flexnet Publisher - No license server system for this feature

Re: Flexnet Publisher - No license server system for this feature

Re: Issues with FlexLm dongles using HASP driver 8.21 on Windows 10 20H2

Re: lc_init failed: Invalid key data supplied

Re: License checked out multiple times by the same user

Re: Error -21: Config file doesn't support this version

Re: Disabling 'Remove licenses' options in End User portal

Disabling 'Remove licenses' options in End User portal

Re: Report Log Decryption

Re: Rehosting Embedded licenses

Re: Rehosting Embedded licenses

Re: /dev/shm/FlexNetFs.77240’: Transport endpoint is not connected

Re: /dev/shm/FlexNetFs.77240’: Transport endpoint is not connected

Re: Virtualization with XenServer 7.0 and Xen Orchestra

Re: Migrate created Products in UAT to Production

Re: Flexnet Publisher - No license server system for this feature

Re: Flexnet Publisher - No license server system for this feature

Re: Issues with FlexLm dongles using HASP driver 8.21 on Windows 10 20H2

Re: lc_init failed: Invalid key data supplied

Re: License checked out multiple times by the same user

Re: Error -21: Config file doesn't support this version