Jun 15, 2021
01:57 PM
Error -21, i.e. 'LM_OLDVER' is generally reported when "The version requested is greater than the highest version supported in the license file FEATURE line."
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May 26, 2021
01:31 AM
Aahh.... I am stupid!!! It was right there 🙂 Thanks @jberthold
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May 25, 2021
01:23 PM
Hello @jberthold , I am hoping it to be as easier as removing the option for "Return Device" from End Customer Portal (Devices>Action...). Do we have a way to remove the option for "Remove Licnses" option as well, under the "Actions" drop-down for Device under End-user portal login? NOTE: End User portal login is only done Using "EntitlementID" or "ActivationID". Regards, Abhay
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May 25, 2021
02:18 AM
1 Kudo
@lawrenceCT , have you considered using the "Server message-based diagnostic" functionality added recently in FNP toolkit? It's not exactly like the 'report log', but quite parallel. Here is a KB to refer: https://community.flexera.com/t5/FlexNet-Publisher-Knowledge-Base/License-Server-message-based-diagnostics-101/ta-p/180268/jump-to/first-unread-message
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May 17, 2021
01:13 PM
@jberthold , will i be correct to assume these 'devices' that we are talking about, could be 'Server devices' as well as the 'end-user devices'? Meaning if either of those is "returned" from the End customer portal - they can no more be used for further licensing activities. Correct? I am trying to get around the idea of an 'end user' device that is temporarily inaccessible and which may be available tomorrow. In that case, rather than "Return the Device" probably "Remove Licenses" be a better option? Any obvious repercussions of doing that?
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May 12, 2021
10:32 AM
Thanks @jberthold , that certainly helps. May I request you to elaborate a bit more on " (if enabled - configuration option)". Is there an option (/checkbox) in FNO portal that needs to be enabled or did you meant that an admin user makes the Server device obsolete through producer portal login?
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May 06, 2021
03:33 PM
I understand that for Secure rehosting involvement of back-office is required. But how can secure rehosting be achieved for LLS based setup where the server device breaks (crashes/fire/not available) down? What are the available options for a license administrator for rehost requests?
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Apr 28, 2021
05:19 AM
@gajeshm , the short answer would be YES - the TS based licenses live on the hard disk and hence survives the system reboot. About the HARDDISK related Ts breakage scenarios, you may want to refer to (Programming Reference for Trusted Storage–Based Licensing) :
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Latest posts by abhayparashar
| Subject | Views | Posted |
|---|---|---|
| 37 | Jun 15, 2021 01:57 PM | |
| 88 | May 26, 2021 01:31 AM | |
| 101 | May 25, 2021 01:23 PM | |
| 121 | May 25, 2021 02:18 AM | |
| 142 | May 17, 2021 01:13 PM | |
| 178 | May 12, 2021 10:32 AM | |
| 197 | May 06, 2021 03:33 PM | |
| 114 | Apr 28, 2021 05:19 AM |
Activity Feed
- Posted Re: Error -21: Config file doesn't support this version on FlexNet Publisher Forum. Jun 15, 2021 01:57 PM
- Posted Re: Disabling 'Remove licenses' options in End User portal on FlexNet Operations Forum. May 26, 2021 01:31 AM
- Got a Kudo for Re: Report Log Decryption. May 25, 2021 03:39 PM
- Posted Disabling 'Remove licenses' options in End User portal on FlexNet Operations Forum. May 25, 2021 01:23 PM
- Posted Re: Report Log Decryption on FlexNet Publisher Forum. May 25, 2021 02:18 AM
- Posted Re: Rehosting Embedded licenses on FlexNet Embedded Forum. May 17, 2021 01:13 PM
- Kudoed Re: Rehosting Embedded licenses for jberthold. May 12, 2021 11:13 AM
- Posted Re: Rehosting Embedded licenses on FlexNet Embedded Forum. May 12, 2021 10:32 AM
- Posted Rehosting Embedded licenses on FlexNet Embedded Forum. May 06, 2021 03:33 PM
- Posted Re: TS location query on FlexNet Publisher Forum. Apr 28, 2021 05:19 AM
