@gokulbontha  That is strange. we never observed this before. Could you please share the steps you followed(beginning to end) so that I can recreate the scenario and verify. ... View more

hi @gokulbontha  when you launch the installer any logs generated under /tmp? something like ia_err**** or ia_out**** if so possible to share that?  And one more question.. you are building installer on mac itself or building on windows and running it on mac? ... View more

Hi @gokulbontha  For authenticated mac installer you need to build helper tool first before building actual installer. Please refer InstallAnywhere help document for building helper tool. ... View more

Hi, It seems to be a bug when we directly modify license agreement file info in custom files when the installer is multiple language. This issue we will fix in upcoming InstallAnywhere releases. For time being you try the workaround in you installer, which works just fine when I tried. Steps: 1.Create  License Agreement Panel 2.Under License agreement Text Source File > Path >Choose File and browse for license_en.txt 3.Add rules Rules>Add Rule>Check User-Chosen Language select "English" 4.Create one more License Agreement Panel 5.Under License agreement Text Source File > Path >Choose File and browse for license_es.txt 6.Add rules Rules>Add Rule>Check User-Chosen Language select "Spanish" 7.Build the installer. I am attaching the screenshot for your reference. ... View more

Hi  InstallAnywhere runs on Java 8.. java 11 is not compatible. ... View more

Hi Eric In each build the locale files will be rewritten but I believe the content of the locale file will be intact.  Does you locale files inside $PROJECT-DIR$/ xyz-mrmlocales_Migrated_Configuration/ is tampered during overwriting? ... View more

Hi, Have you tried setting  buildOutputLocation from IDE? No need to set it manually in *.ia_xml, just set the required build output path in InstallAnywhere IDE. Project>General Settings>Project Information>Build Location  Browse the desired location and build the installer. Build output should be in selected path.  ... View more

Hi This feature will be available in next release which is InstallAnywhere2021. ... View more

Hi Is it possible to share the installation logs with us? Make below setting in InstallAnywhere IDE, Project>General Settings>Log Settings   Enable Logging -> yes   Install ->select checkbox   Include Debug Output(stderr and stdout) -> Yes Project>JVM Settings>Optional Installer Arguments   Additional Arguments -> -Dlax.debug.all=true -Dlax.debug.level=5 Build the installer and install the same.  Once installation is completed log fill be generated in $USER_INSTALL_DIR$$\$_$PRODUCT_NAME$_installation$\$Logs$/$ Please share the same. ... View more

Hi Its a big migration from InstallAnywhere2008 to InstallAnywhere2020. And between these two versions there were many InstallAnywhere versions released with considerable product change. I suggest instead of migrating directly from 2008 to 2020, take reference of 2008 project and build new project in 2020. ... View more

Hi, This is the first time anyone raising concerns on installer takes almost a minute to launch and even I have never came across this situation before. Could you please enable logs and set the log level to 5 and launch the installer with "Ctrl" button pressed. By doing this console will open with live logs so that you can check what is happening between installer double clicked and installer launching time. ... View more

Hi  We no longer send any update to InstallAnywhere 2014 because we have released many InstallAnywhere versions after 2014. Currently the latest version is InstallAnywhere 2020SP2. Would it be possible for you to try latest version?   ... View more

Hi  Please contact technical support team regarding License related issue. They will resolve it. ... View more

Hi Please contact Technical Support team for License issue. They will resolve it. ... View more

Hi Harita, I am not aware of the steps you are following. I have created sample project to recreate the scenario and its working for me. I am attaching the screenshots. Please refer that to achieve your goal. step1 : create .bat file with simple echo statement test.bat: start cmd.exe /k "echo ******Hello Install Anywhere******" step2: add batch file in install phase using "Add Files" Step3: Execute script action Result: I can see while installing command prompt is opened and installation is paused until command prompt is closed. ... View more