Mar 13, 2012
07:48 PM
Hi Franz and Josh, here is the udpate I got from Flexera support engineer. I have verified the suggested work-around. "The problem occurs when the following is true in the project: 1) In the General Information view, the 'Font Registration' is set to 'Enabled' 2) The ARIALUNI.TTF font file is statically defined to the ArialUnicodeMS component with the File Property Checkbox labeled 'Register Font File' is checked. I was able to recreate this problem in a sample project. I was also able to recreate the problem in a sample with our newest version of the product, InstallShield 2012. Therefore, I have reported the problem to the InstallShield Engineering team as issue number IOA-000069311. There is no estimate on when a fix will be made available for this problem. As an immediate workaround, I suggest statically defining all font files to components and use the file property to set font registration on each font file: 1) In the General Information view, set 'Font Registration' is set to 'Disabled'. 2) Statically Add font files to components 3) Right click on font files, select Properties, and check the check box labeled 'Register Font Files' " Hope this helps. -Vinay
... View more
Feb 15, 2012
01:56 PM
Hi Josh, first of thank you for your response and I like your suggestion. I have recently logged a support incident for this issue. I can understand starting with default setup.rul will eliminate the doubt of prodcut migration issu, however not sure how this would help to troubleshoot an existing complicated setup.rul migration issue. To my best knowledge same setup.rul using old IS 12 works fine (doesn't have this uninstallation issue), however using it with IS 2011 we are experiencing the issue. I will update this thread as more I will learn about this problem. Thanks, Vinay
... View more
Feb 11, 2012
08:07 PM
NOTE: We are experiencing this(following) issue only after we converted our InstallScript project from IS 12 to IS 2011. In addition to previous information, an additional observation in installation log (setup.ilg): The product built using IS 12 -- shows all files that are associated with Feature(as part of components) under [APP_MAIN_LOG\Data\DefaultFeature\File Operations] The product built using IS 2011 (after converting from IS 12): Doesn't show any files under [APP_MAIN_LOG\Data\DefaultFeature\File Operations] Is this a right behavior in IS 2011? Please advise, how to address this issue. Thanks,
... View more
Feb 10, 2012
07:57 PM
Hi, we have recently migrated our pure InstallScript based project from Install Shield 12 to IS 2011. When I am uninstalling the product from ARP it doesn't uninstall the product. Based on: 1) It still leaves the entry in ARP 2) All the files it installed it leaves behind 3) When re-attempt to uninstall it from ARP, windows "Uninstallation error" comes up indicating that "An error occured while trying to remove [Product Name]. It may have already been uninstalled. Would you like to remove [Product Name] from the Add or Remove program list?" - Yes/No It goes through OnMaintUIBefore, OnMoveData, OnMaintUIAfter events, but I don't get any log info whether it ever goes to "OnUnistall" event. These are same event sequences as our old product which was build using IS 12. We didn't have this issue with our old product. Can someone please assist me here? This is one of the most critical issues we are running into after upgrading our project to use IS 2011. Pleaes let me know if any additional informaion needed. Thanks, Vinay
... View more
Labels
- Labels:
-
InstallShield 2011
Feb 10, 2012
10:26 AM
Hi IG, I have recently migrated our IS version 12 InstallScript project to IS 2011. I am experiencing the same issue as you posted here -- were you able to find solution for this issue? Any guidance on this will be appreciated. Thanks, Vinay
... View more
Dec 29, 2011
06:27 PM
We have to different products, that uses different version of IS. Is it possible to install both IS 2010 and IS 2011 on same PC? Thanks, Vinay
... View more
Labels
- Labels:
-
InstallShield 2011
Aug 23, 2011
01:02 PM
What's the error code "-4093"? I got this error on one of our build VM, when compiling + build our product installer. (Note below, I have removed our product name/installer and replaced it with "xxx.msi" in the error statement. Language built Building CAB files... Data1.cab built Files built ISDEV : warning -6487: If you intend to distribute this upgrade as a patch, you should author the 'Patch Optimization' setting on the Advanced Settings panel of the Release Wizard. ISDEV : fatal error -4093: Cannot copy source 'D:\Rel\Installer\PROJECT_ASSISTANT\SINGLE_MSI_IMAGE\DiskImages\DISK1\xxx.msi' to target 'D:\Rel\Installer\PROJECT_ASSISTANT\SINGLE_MSI_IMAGE\DiskImages\DISK1\1029.msi'PROJECT_ASSISTANT\SINGLE_MSI_IMAGE - 1 error(s), 1 warning(s) Log file has been created: Build finished at Aug 23 2011 09:38 AM
... View more
Labels
- Labels:
-
InstallShield 2010
Feb 15, 2011
05:12 PM
Hi Tamas, I am running into very similar issue -- where on Vista/Win7 our standard message box during uninstallation stays behind InstallShield's wizard dialog. I assume you may have solved this issue -- if so, could you please advise? I have posted a separate post regarding this #post464762 Thanks, Vinay
... View more
Feb 15, 2011
04:52 PM
I use Basic MSI for our product, and during uninstallation event -- I call a custom action to prompt a user for his input. if (IDYES == MessageBox(@AskSaveUserFiles, MB_YESNO)) then.. Note: I have tried calling MessageBox with "MB_SETFOREGROUND", "MB_SYSTEMMODAL" argument as well, but they didn't help!!! This works fine with XP OS, however noticed in Vista or Win 7 OS, this message box always hides behing standard installshield wizard "Please wait while Windows configures [ProductName]" Q#1) How can I bring my message box infront of InstallShield wizard dialog? Q#2) What's the control/event/InstallationSequence that calls InstallShield wizard dialog mentioned above? Thanks, Vinay
... View more
Labels
- Labels:
-
InstallShield 2010
Feb 01, 2011
12:52 PM
Hi Alpesh, you are correct. Our new build violated some components rules -- we removed some files/modules no longer needed in new build. Unfortunately, they were installed previously. The reference article was helpful. Thanks, Vinay
... View more
Jan 31, 2011
07:57 PM
Hello, when I am installing a newly build installer(new files/binaries) over an existing product (same GUID) - none of my Components gets installed. Here is a MSI log around "InstallValidate" action... ************************************************************* MSI (s) (F4:98) [17:17:24:953]: Doing action: InstallValidate Action 17:17:24: InstallValidate. Validating install Action start 17:17:24: InstallValidate. MSI (s) (F4:98) [17:17:24:953]: Feature: My_Feature_Files; Installed: Advertise; Request: Reinstall; Action: Reinstall MSI (s) (F4:98) [17:17:24:953]: Component: Help; Installed: Local; Request: Null; Action: Null MSI (s) (F4:98) [17:17:24:953]: Component: PixelSystemReg1; Installed: Local; Request: Null; Action: Null MSI (s) (F4:98) [17:17:24:953]: Component: SystemReg1; Installed: Local; Request: Null; Action: Null MSI (s) (F4:98) [17:17:24:953]: Component: SystemReg2; Installed: Local; Request: Null; Action: Null ... ************************************************************* Result was the same when I tried install over: 1) interactively 2) command-line and specifying "REINSTALL=ALL REINSTALLMODE=voums" swtiches. e.g. setup.exe /s /v"REINSTALL=ALL REINSTALLMODE=voums /l*v c:\Msilog.log" Any clues or assistances to resolve this would be appreciated. Thanks, Vinay
... View more
Labels
- Labels:
-
InstallShield 2010
Sep 27, 2010
12:58 PM
Thanks. That was it!!
... View more
Sep 25, 2010
09:25 PM
In our installer we added support for 11 languages using "Setup Languages" in General Info. section using IDE, one of them is "Czech". When we build the project it shows its building dialog for all selected languages execpt for "Czech". Due to this known fact - when we install the product in CZech OS - it shows all dialog in English. Any guidance to resolve this issue would kindly appreciated. Thanks
... View more
Labels
- Labels:
-
InstallShield 2010
Latest posts by itsvnay
Subject | Views | Posted |
---|---|---|
1670 | Mar 13, 2012 07:48 PM | |
1670 | Feb 15, 2012 01:56 PM | |
1670 | Feb 11, 2012 08:07 PM | |
4215 | Feb 10, 2012 07:57 PM | |
1106 | Feb 10, 2012 10:26 AM | |
1250 | Dec 29, 2011 06:27 PM | |
2550 | Aug 23, 2011 01:02 PM | |
1898 | Feb 15, 2011 05:12 PM | |
2129 | Feb 15, 2011 04:52 PM | |
539 | Feb 01, 2011 12:52 PM |
Activity Feed
- Posted It's a InstallShield bug (IOA-000069311) on InstallShield Forum. Mar 13, 2012 07:48 PM
- Posted Re: on InstallShield Forum. Feb 15, 2012 01:56 PM
- Posted Additional information... on InstallShield Forum. Feb 11, 2012 08:07 PM
- Posted InstallScript - Uninstallation issue on InstallShield Forum. Feb 10, 2012 07:57 PM
- Posted Same issue - after migrating IS 12 to IS 2011 (InstallScript) on InstallShield Forum. Feb 10, 2012 10:26 AM
- Posted Can IS 2011 and IS 2010 co-exist on same PC? on InstallShield Forum. Dec 29, 2011 06:27 PM
- Posted ISDEV : fatal error -4093 on InstallShield Forum. Aug 23, 2011 01:02 PM
- Posted Similar issue on InstallShield Forum. Feb 15, 2011 05:12 PM
- Posted On Vista - a message box hides behind "Please wait while windows cofigures.." on InstallShield Forum. Feb 15, 2011 04:52 PM
- Posted You are correct - Thanks!! on InstallShield Forum. Feb 01, 2011 12:52 PM
- Posted Components aren't installed when installing a new version over an existing product on InstallShield Forum. Jan 31, 2011 07:57 PM
- Posted Re: IS2010 Premier not building dialogs for "czech" language on InstallShield Forum. Sep 27, 2010 12:58 PM
- Posted IS2010 Premier not building dialogs for "czech" language on InstallShield Forum. Sep 25, 2010 09:25 PM