If you have license file available for machine where you are installing IA then follow these steps: GUI mode: InstallAnywhere Licensing Wizard  - Select Specify License Information - Select Node Lock License - Make sure Host ID is correct - Browse for License file available with you - Click on Finish   Console/Silent mode : Run in command line: -registerNodeLocked [path_of_license_file]   Note: License file is tied to machine using Host ID of machine, so these steps won't work on other machine. ... View more

In order to build installer with VM for Linux / Mac  , vm pack (JVM) should be available at IA_HOME/resource/installer_vms  folder. Copy + paste your JVM in this location and   option to bundle with VM  will get enabled. Please find VM related queries here :  https://www.revenera.com/install/products/installanywhere/installanywhere-files-utilities/jre-vm-packs.html   ... View more

Windows 2019 support is available from InstallAnywhere 2020.   Different behavior observed with VM pack is due to changes done by Java, which all are handled in InstallAnywhere  2020. I recommend upgradation to latest IA version.  ... View more

There is no workaround as I know for your scenario which can be done from your end. Cisco should update to InstallAnywhere which supports Windows 2019 server machine and rebuild this installer in order to solve this issue. Please contact Cisco regarding this. ... View more

As per system settings mentioned above should not display such behavior. Please raise a support ticket. ... View more

Linux installer build does not require any specific settings. Few things to check: - Select checkbox for Without VM or With VM or both and build if building using IA IDE. - Make sure Linux VM pack is available under IA_HOME\resource\installer_vms incase of With VM installer. - Incase of command line build use correct build arguments .          - For Linux without VM use +l or +L           -For Linux with VM use +lv or +LV. - Check in which build configuration settings are done and which one is getting build , incase of multiple Build Configuration.   For more commandline build arguments refer: https://docs.revenera.com/installanywhere2020sp2/Content/helplibrary/ia_ref_command_line_build.htm?Highlight=command%20line   Find more about Built Target https://docs.revenera.com/installanywhere2020sp2/Content/helplibrary/ia_DefineBuildTargets.htm?Highlight=Build%20Target     ... View more

This issue occurs because os.name is Windows Server 2016 for Oracle java in   Windows Server 2019 machine which was a bug from Java. Windows Server 2019 support was added by java from 1.8.0_201.  Try using Java 1.8 update below 201. eg;1.8.0_162   Hope that works. ... View more

This issue is resolved in InstallAnywhere 2020. Please upgrade to latest InstallAnywhere version. ... View more

If I understand correct you want to build different payload in installer using same iap.xml file. This scenario is not achievable using IA.  You can put rules on payload and create one installer, it will install payload based on rule conditions. If payload is same and you want different installers that is possible using multiple build target.   Hope this helps.   ... View more

Hi, Can you please tell what is your system resolution and is DPI setting is enabled on your system? System resolution should be 1200X800. Less than this resolution will show this issue. ... View more

Hi, Can you please tell is this splash screen or IA installer? Is this occurring while IA installation or installer created out of IA?  ... View more

Best way to not have those key available in locale files is by manually removing them. IA does not have particular setting to avoid localization only for specific panel/action. "Remove   unused   key s from the locale files" checkbox available under Locales, removes only unused keys. External bundle resource settings can be used for complete custom localization. ... View more

Merge modules are not executables, it is a zip file which has bundle of all files required for installation. Parent imports merge module as an payload  in project and at time of installation parent unzips it to install as child. Launchers and uninstaller added in merge module will have all properties overridden by parents. Icon change done for merge module will not hold good if that is different from parent. Hope this helps. ... View more

Hi, Can you tell me what use case you are trying to configure and then I can provide you with solution for that.   ... View more