About nmsams

nmsams · ‎Sep 02, 2020

I ended up having to create a support ticket to try to resolve this. So installshield support said that changing the Cache MSI locally flag on the Release to false will stop these files from being saved to the target machine.

nmsams · ‎Feb 04, 2020

Looks like Installshield is leaving behind MSI files in the C:\ProgramData\[CompanyName]\Downloaded Installations\[ProgramName] folder. Is there anyway to have Installshield clean these up?

nmsams · ‎Nov 04, 2014

I'm getting an error in my product "Could not load file or assembly 'AxInterop.SHDocVw, Version 1.1.0.0, Culture=neutral, PublicKeyToken=8814034981dd19b6' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference..." I have the AxInterop.SHDoc.Vw in my install and it is being installed on the client machine. But when I copy and paste the files (same version and everything) on the client's computer, everything works. So I know they are somehow not getting installed properly. Any ideas on what I need to do to fix this? thanks!

nmsams · ‎Jul 01, 2013

I called Flexera support and they helped me realize that I had a component that was not associated with a feature. I had to associate it again and then I used the conditions (setting the condition to 0 or false) to prevent the file from installing.

nmsams · ‎Jun 27, 2013

I have a basic MSI install. I added 4 new dlls to my install for SQL Server 2012 integration. But when my users try to install my new version (3.1.47) on top of the old version (3.1.46), their files are not being updated. The product guid and upgrade guid are the same between these versions. The package guid is different. If the user uninstalls and reinstalls then all the files are updated perfectly. What can I do to fix this? I tried setting a lot of the files to "Always Override" and that still doesn't seem to work. And I know that the install is kinda working because if they try to install again, it takes them right into maintenance mode. If they do a repair, all the files get updated also. I tried to bulid a new install (3.1.48) and install it on top of 3.1.47 and it works perfectly. But I would assume it would because the files are the same between .47 and .48. But I don't think it will work going from .46 to .48 either. Any ideas? Should I just change the product code and force a major upgrade and call it a day?

nmsams · ‎Aug 02, 2012

Changing the product code and have the same upgrade code are basically the 2 main components to doing a major upgrade.

nmsams · ‎Aug 02, 2012

check to see if you have dialogs setup for the modify install mode?

nmsams · ‎Aug 02, 2012

Short background: IT dept installs our product on a server. Users create shortcuts on their desktop. Then IT guy uninstalls product before installing next version. Let's say he doesn't pick the same install path as he did before. Now all the user's shortcuts don't work. My boss wants me to find out if there is a way to leave behind the install path in the registry after the uninstall that I could then read on the install and default in the path used the last time it was installed. For the record, I know this is not good practice...but I need to do it anyway. I already have the reading the registry part working. I do this on a major upgrade already. I just don't know what to do when the user completely uninstalls.

nmsams · ‎Jul 09, 2012

That fixed it...thanks for the information!

nmsams · ‎Jul 06, 2012

For some reason, when my install edits an XML file I'm including in the installation, it makes changes that I don't intend for it to do. Example: the following text: Gets changed to: See attached print screens of the before and after and what I'm changing in my install. How do I prevent this from happening because it's causing the website not to work.

nmsams · ‎Jun 19, 2012

Well, my file is an .exe file. How would I go about coding around that? I tried changing the file to not be a self registering file. But still when I install the major upgrade (that no longer contains that file), I still get the message. So just changing the registration settings didn't help. Is there a way to just suppress the message box maybe?

nmsams · ‎Jun 19, 2012

If you type msiexec.exe /help into the run dialog...you get all the command options associatiate with msiexec.exe. There are quite a few display options: /quiet /passive /qn (no UI) /qb (basic UI) /qr (Reduced UI) /qf (Full UI) Try the /qf and see if that will display the message you're looking for.

nmsams · ‎Jun 19, 2012

Have you added additional columns to the files and folders view? Sometimes when you add other columns like the version of the files, this causes the program to have to do a lot more work and if you have a lot of files, that could cause it to hang. Go to Tools | Options and click on the Files View tab. Uncheck Version and also try to change the Maximum files to display and see if that improves anything.

nmsams · ‎Jun 19, 2012

I have the same issue. Did you ever find a way around it?

nmsams · ‎May 01, 2012

I'm also having the same issue. I had one Major Upgrade item that was set to upgrade all products with the same upgrade code. I then added a second Major Upgrade item to upgrade products with a different upgrade code (we acquired a company and I need to uninstall their product before installing mine). This is when I got Error 7155: Upgrade item with Action Property ISACTIONPROP1 conflicted with another item and has been dropped. This may result in conditions referencing property ISACTIONPROP1 to behave incorrectly. I removed the second Major Upgrade and it worked again. But I really need to be able to upgrade the other upgrade code. What am I not doing right?

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Date Last Visited	‎Sep 02, 2020 05:31 PM

Re: Hard drive filling up with Downloaded Installations files

Hard drive filling up with Downloaded Installations files

Problem with dlls

Missing component

Install won't update files in minor upgrade

Re: Need help understanding upgrades

Re: Urgent -How to impliment Modify option in suite ?

Leave behind install path after uninstall?

Thanks!

XML file edit issue

Re: Failure on Windows7 64-bit, component deregistered twice

Re: Uninstallation completion prompt

Re: Installshield application hanging(not responding)