Hi Folks,at a customer site I have the problem of duplicate license consumption regarding MS Office and MS Office components.Here an example:Machine 1 has MS Office 2019 Standard on and machine 2 has only MS Excel 2019 on (with MS Excel an proper lic...
Hi Experts!Spider is reporting about 100 Machines as "Nicht von SWR gemeldet". What does that status mean, what are the consequences and how can I get rid of it?Thank you for your help,Tom
Hi @jborchers just finished a remote session on the system. We added the program path to the OEM click-to-run version of office as custom filter, ran LMP and re-calculated compliance - but no change in license consumption at all.Would it be possible ...
Hi Jan,thank you for this enhancement request!What will be the impact, if this would be a general tenant setting? My first thought was that this need to be set by product and tenant, because different products will be installed differently and some w...
Hi James,finally I have all required info:Spider Version:6.4.2.861Spider Recognition Version:The .exe has version 1.1909.3 (568)Have you checked the LMP, does it report any problems?:no problems regarding those Programs or affected DevicesCould you c...
Hi @james_ellis ,my contact is on vacation now, but I'll come back with the details as soon as I have it.I can already say, that MS Excel is displayed in "Gefundene Dateien" - found files, if I translate it correctly.Cordially,Tom
