Dec 27, 2022
09:50 AM
Hi Shereen,
Thank you for contacting Revenera Support.
Could you please advise as why do need an activation code for a trial version of InstallShield and also let us know whether you are evaluating older version or the latest (2022) version of InstallShield, so that we can assist you accordingly.
Regards, Sunil. Revenera Support.
... View more
Dec 27, 2022
09:32 AM
Hi Nathan,
Thank you for contacting Revenera Support.
I have registered a case for your query and the case number for your reference is 02732399.
I have sent you an email requesting for few confidential details, that cannot be shared here. Once we have the details, we will work on the fix.
Please respond back to the email.
Regards, Sunil. Revenera Support.
... View more
Dec 13, 2022
10:38 AM
Hi Emmanuel,
Thank you for your email.
Our expertise engineer Vinay is working on your case and he will be assisting you further through the case email. Regards, Sunil. Revenera Support.
... View more
Nov 21, 2022
04:10 PM
Hi Emmanuel,
Thank you for contacting Revenera Support.
What is the version of InstallShield that you have been using?
Regards, Sunil. Revenera Support.
... View more
Nov 16, 2022
12:33 PM
1 Kudo
Hi Stephane,
Seems like you are having an activation issue with AdminStudio with InstallShield edition 2020R2 SP1.
You can also raise a case by sending an email at support@flexera.com or call AdminStudio support team at +1 877-279-3781.
Regards, Sunil. Revenera Support.
... View more
Nov 15, 2022
08:43 AM
Hi Shubhankar,
Thank you for your response.
I have created a case for your request and the email has been sent to shubhankar.sinha@logrhythm.com.
We would require few confidential details and the same has been requested to you via email.
Please respond back to the email and we will be happy to help you.
Regards, Sunil. Revenera Support.
... View more
Nov 11, 2022
08:29 AM
Hi Shubhankar,
Thank you for contacting Revenera Support.
A case has been registered for your query and the case number for your reference is 02722339.
Please respond back to the case email and we will be assisting you further.
Regards, Sunil. Revenera Support.
... View more
Nov 02, 2022
09:28 AM
Hi Mz Huang,
Thank you for contacting Revenera Support.
Support for InstallShield 2015 Limited edition is stopped as the product has reached its end-of-life.
We recommend you try our latest version of InstallShield, which is version 2022 and check if it meets your requirement. You can download our trial software from below link: https://info.revenera.com/IS-EVAL-InstallShield-Premier
You can also avail technical support by registering for evaluation support.
Regards, Sunil. Revenera Support.
... View more
Oct 25, 2022
09:14 AM
Hi Minkyung,
Thank you for contacting Revenera Support.
InstallShield 2010 has reached its end-of-life and there is no activation or technical support available for this product.
We recommend you try our latest version of InstallShield, which is version 2022 and check if it meets your requirement. You can download our trial software from below link: https://info.revenera.com/IS-EVAL-InstallShield-Premier
You can also avail technical support by registering for evaluation support.
Regards, Sunil. Revenera Support.
... View more
Oct 14, 2022
12:35 PM
Hi Prakash,
Yes, you will have to click on "Return" under Help >> About InstallShield to release the license, in order to reactivate on a new machine.
Regards, Sunil. Revenera Support
... View more
Oct 13, 2022
10:16 AM
Hi Prakash,
Thank you for contacting Revenera Support.
You will first have to return the license from old machine, install the software on new machine and reactivate the license.
Steps to return license: 1. Start InstallShield 2. Click on Help >> About InstallShield 3. Click on Return Regards, Sunil. Revenera Support.
... View more
Oct 07, 2022
09:59 AM
Hi Team,
Hope you have the access now to PLC.
Regards, Sunil. Revenera Support.
... View more
Oct 07, 2022
09:55 AM
Hi Kay,
Thank you for contacting Revenera Support.
InstallShield 2018 has reached its end-of-life and I'm sorry, there is no support available for this product, except installation and activation of InstallShield.
For more information on EOL, refer following article: https://docs.revenera.com/eol/installshield.htm
We recommend you try our latest version of InstallShield, which is version 2022 and check if it meets your requirement. You can download our trial software from below link: https://info.revenera.com/IS-EVAL-InstallShield-Premier
Regards, Sunil. Revenera Support.
... View more
Oct 07, 2022
09:53 AM
Hi Kenneth,
Thank you for contacting Revenera Support.
Verify that the merge module exists in the merge module search path.
This error may occur if an installation project that contained an InstallScript MSI object was upgrade to InstallShield 2021, which no longer supports InstallScript MSI objects. If this is the case, remove that objects from your project through the Redistributables view. You can upgrade the InstallScript MSI object to InstallShield 2021, which will convert it to a merge module project. Then you can add that merge module to your installation project.
For more information on the build errors and warnings, refer following link: https://docs.revenera.com/installshield27helplib/helplibrary/IHelpBuildErrors.htm#ref-errorswarnings_616829058_1021306
Regards, Sunil. Revenera Support.
... View more
Oct 07, 2022
09:44 AM
1 Kudo
Hi Hermann,
Thank you for contacting Revenera Support.
You can return / release the license from your Product and License Center account by selecting the license and then click on "Return".
Let us know if you have any other queries.
Regards, Sunil. Revenera Support.
... View more
Latest posts by SunilDamoder
Subject | Views | Posted |
---|---|---|
147 | Dec 27, 2022 09:50 AM | |
131 | Dec 27, 2022 09:32 AM | |
301 | Dec 13, 2022 10:38 AM | |
498 | Nov 21, 2022 04:10 PM | |
448 | Nov 16, 2022 12:33 PM | |
371 | Nov 15, 2022 08:43 AM | |
452 | Nov 11, 2022 08:29 AM | |
195 | Nov 02, 2022 09:28 AM | |
521 | Oct 25, 2022 09:14 AM | |
302 | Oct 14, 2022 12:35 PM |
Activity Feed
- Posted Re: How can I obtain an activation code for a trial version? on InstallShield Forum. Dec 27, 2022 09:50 AM
- Posted Re: PC Died, How Do I Activate On New PC? on InstallShield Forum. Dec 27, 2022 09:32 AM
- Posted Re: I canot renew my installshield licence on InstallShield Forum. Dec 13, 2022 10:38 AM
- Posted Re: I canot renew my installshield licence on InstallShield Forum. Nov 21, 2022 04:10 PM
- Got a Kudo for Re: License to release. Nov 16, 2022 12:34 PM
- Posted Re: License to release on InstallShield Forum. Nov 16, 2022 12:33 PM
- Posted Re: Activation failed on InstallShield Forum. Nov 15, 2022 08:43 AM
- Posted Re: Activation failed on InstallShield Forum. Nov 11, 2022 08:29 AM
- Posted Re: Serial number on InstallShield Forum. Nov 02, 2022 09:28 AM
- Posted Re: InstallShield 2010 offline activation on InstallShield Forum. Oct 25, 2022 09:14 AM
- Posted Re: Transfer license from one machine to another on InstallShield Forum. Oct 14, 2022 12:35 PM
- Posted Re: Transfer license from one machine to another on InstallShield Forum. Oct 13, 2022 10:16 AM
- Posted Re: Unable to Access Product and Licensing Center on InstallShield Forum. Oct 07, 2022 09:59 AM
- Posted Re: How to get silent install command line parameters in InstallShield setup script on InstallShield Forum. Oct 07, 2022 09:55 AM
- Posted Re: I'm getting the build errors shown in the attachments. They start with error number 4075 on InstallShield Forum. Oct 07, 2022 09:53 AM
- Posted Re: InstallShield Standalone: how to return a license on InstallShield Forum. Oct 07, 2022 09:44 AM
- Got a Kudo for Re: InstallShield Standalone: how to return a license. Oct 07, 2022 09:44 AM
- Posted Re: Dialog Theme on InstallShield Forum. Oct 07, 2022 09:41 AM
- Posted Re: InstallShield 2008 license not working after virtualization on InstallShield Forum. Oct 03, 2022 10:56 AM
- Posted Re: Not able to go to download products page on InstallShield Forum. Sep 21, 2022 09:29 AM