Jun 23, 2022
04:09 PM
1 Kudo
Hi Jerry,
Thank you for contacting Revenera Support.
We can assist you in reactivating InstallShield. However, starting July 1, 2022, InstallShield Activation Service will be discontinued and none of the versions from InstallShield 11 to InstallShield 2013 will not be able to reactivate.
Hence we recommend you to upgrade your InstallShield to latest version and avail technical support for any project that you create.
Regards, Sunil. Revenera Support.
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Jun 23, 2022
10:29 AM
Hi Prashant,
Thank you for contacting Revenera Support.
The license is perpetual and you can definitely use it even on a new machine.
You just need to return the license and generate it with new host ID. I have now enabled the "Return" button and you can follow the process.
We also recommend you not to share the license details in the forum due to security reasons. You can share any basic queries here. If you would like to share any license details, please email us at support@revenera.com or call us at +1 (877) 279-2853. We will raise a service request for you and assist you further.
Regards, Sunil. Revenera Support.
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Feb 14, 2022
04:05 PM
Hi Vy,
Thank you for contacting Revenera Support.
A case has been registered for your query and the case number is 02545705.
Please check and respond back to the case email.
Regards, Sunil. Revenera Support.
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Jan 27, 2022
03:55 PM
Hi,
Support for Limited Edition is now discontinued. Please go through the following link for more information: https://community.flexera.com/t5/InstallShield-News/Product-Announcement-InstallShield-Limited-Edition-Discontinued/ba-p/217448/jump-to/first-unread-message
We instead suggest you to evaluate our Premier version of InstallShield and know if this suits your requirement: https://info.revenera.com/IS-EVAL-InstallShield-Premier
Thanks, Sunil.
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Jan 27, 2022
03:42 PM
Hi,
Thank you for contacting Revenera Support.
If you are having valid activation key for InstallShield Limited Edition, you can definitely reactivate again.
Note: We suggest you to upgrade InstallShield to latest version as the Limited Editions are now considered as end-of-life and the support will be stopped shortly.
Please let us know if you have any further queries.
Thanks, Sunil. Revenera Technical Support.
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Jan 25, 2022
09:04 AM
Hi Ralf,
Thank you for contacting Revenera Support.
A case has been registered for your query and the case number for your reference is 02539860.
Thanks, Sunil. Revenera Technical Support.
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Jan 21, 2022
08:20 AM
Hi Lieven,
Thank you for your patience.
A case has been registered for your query "InstallShield 2019 activation issue" and the case number is 02538525.
Please respond back to the case email, so that we can assist you further for activation issue.
Thanks, Sunil. Revenera Technical Support.
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Nov 12, 2021
09:43 AM
Hi,
Thank you for contacting Revenera Support.
I have raised a case for your query and I have sent you an email along with the case details on your Flexera/Revenera registered email address.
Thanks, Sunil. Revenera Technical Support.
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Sep 13, 2021
04:51 PM
Hi Ron,
Thank you for contacting us!
Please share us your product serial number and the offline activation request at support@revenera.com and we should be able to assist you further.
Thanks, Sunil. Revenera Technical Support.
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Aug 31, 2021
02:32 PM
Hi,
Thank you for your patience.
The issue has now been resolved. Please check and get back to us at support@revenera.com for any further queries.
Thanks, Sunil. Revenera Technical Support.
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Aug 31, 2021
11:00 AM
Hi,
Sorry for the inconvenience caused.
This is a known issue and our engineering team is working hard on the fix.
We will update you once the issue is fixed and you should then be able to reactivate. Please bear with us till then.
Thanks, Sunil. Revenera Technical Support.
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Aug 05, 2021
09:04 AM
Hi, Thank you for contacting Revenera Support.
If you are still having access to the software on your previous machine, we suggest you to return the license from Help >> About InstallShield and then install and activate the software on your new machine.
If you face any issues in activating the license, you can reach our support along with the product details such as Serial Number. You can reach us at support@revenera.com or call us at +1 (877) 279-2853.
Thanks, Sunil. Revenera Technical Support.
... View more
Jun 10, 2021
09:58 AM
Hi Eric,
Thank you for contacting support.
Your license was occupied and hence it wasn't allowing you to activate.
The license is now available and you can continue activating your InstallShield product.
You can also reach us through email: support@revenera.com or call: +1 (877) 279-2853 for faster assistance.
Thanks,
Sunil.
Revenera Technical Support.
... View more
Latest posts by SunilDamoder
Subject | Views | Posted |
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121 | Jun 23, 2022 04:09 PM | |
139 | Jun 23, 2022 10:29 AM | |
99 | Feb 14, 2022 04:05 PM | |
120 | Jan 27, 2022 03:55 PM | |
120 | Jan 27, 2022 03:42 PM | |
99 | Jan 25, 2022 09:04 AM | |
122 | Jan 21, 2022 08:20 AM | |
111 | Nov 12, 2021 09:43 AM | |
339 | Sep 13, 2021 04:51 PM | |
286 | Aug 31, 2021 02:32 PM |
Activity Feed
- Got a Kudo for Re: InstallShield reactivation???. Jun 23, 2022 04:57 PM
- Posted Re: InstallShield reactivation??? on InstallShield Forum. Jun 23, 2022 04:09 PM
- Posted Re: Uninstalling and reinstalling Install-shield on InstallShield Forum. Jun 23, 2022 10:29 AM
- Posted Re: caselist cannot access now on InstallShield Forum. Feb 14, 2022 04:05 PM
- Posted Re: Using InstallShield .. on InstallShield Forum. Jan 27, 2022 03:55 PM
- Posted Re: Activate installshield Limited Edition VS 2012 to support old releases on InstallShield Forum. Jan 27, 2022 03:42 PM
- Posted Re: Return buttons for SAB licenses not visible on InstallShield Forum. Jan 25, 2022 09:04 AM
- Posted Re: InstallShield keeps on asking to Activate on InstallShield Forum. Jan 21, 2022 08:20 AM
- Posted Re: Installshield 2019 command line build exe License error on InstallShield Forum. Nov 12, 2021 09:43 AM
- Posted Re: Installshield Limited 2015 Activation. on InstallShield Forum. Sep 13, 2021 04:51 PM
- Posted Re: Installshield 2016 Reactivation - Error 0 .... java.io.IOException: java.io.IOException: /usr/local/licensing/mvsn/lmcrypt: not found on InstallShield Forum. Aug 31, 2021 02:32 PM
- Posted Re: Installshield 2016 Reactivation - Error 0 .... java.io.IOException: java.io.IOException: /usr/local/licensing/mvsn/lmcrypt: not found on InstallShield Forum. Aug 31, 2021 11:00 AM
- Posted Re: Need Help can't find InstallShield 2011 download connection on InstallShield Forum. Aug 05, 2021 09:04 AM
- Posted Re: activation problem for Installshield license on InstallShield Forum. Jun 10, 2021 09:58 AM