Flexera Community

Oct 06, 2020

A number of users are complaining licenses are 'often' not being returned when working remotely. They are connecting to their "work" Windows desktop over RDC. They exit the software normally but the server is still holding the license. If they do not...

Apr 30, 2019

I have built a Windows .MSI installer using IS 2018 for a desktop application. It is quite a complex installer now with many components.After running our installer , the program appears to be properly installed and no errors are reported. I can star...

Mar 29, 2017

I really don't understand what in our installer triggers this behavior? The installer is a .MSI installer created by IS 2015.Assume our software is installed by the system administrator . However, when a regular user goes to run the software for the...

Feb 23, 2017

I have installed the lmadmin license server on the same machine as I have installed IS 2016.I have activated a license on this machine.The "test connection" of the "Specify License Server" dialog fails with "cannot connect"I have checked that - lmadm...

Dec 13, 2016

We are licensed to use InstallShield 2016 ProfessionalI have downloaded both the Web installer and the "full" installer for IS Professional 2016. When I double-click either installer I get the "Do you want to run this file" message from Windows, then...

Jan 26, 2021

We are struggling with the same issue with IS 2019. There have been zero improvements in the time taken to build the MSI since IS version 2012.

Oct 08, 2020

On further investigation, it appears that the user description was not 100% clear. They are starting the application from a RDC session, leaving the application running, logging out of RDC, then going to the physical computer and logging in again. Th...

May 06, 2019

Thanks for the tips!.I eventually found the problem by rolling back installer changes. I had renamed a component without generating a new GUID for it. Clearly this upset something somewhere....

Mar 29, 2017

hidenori wrote:Have you checked our Understanding Windows Installer (MSI) Self-Repair blog post?Thanks , I have a feeling I have fallen into the trap of the shortcut per user.

Feb 23, 2017

I installed IS 2016 Premier on another Windows machine, and pointed it at the license server machine, and IS 2016 Premier ran successfullySo it appears IS 2016 Premier cannot be installed on the same machine as the license server.This is a really ann...

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User Statistics

User Activity

Licenses not being returned when application quits when using Remote Desktop

Windows installer starts a "reconfiguration" every time a file is opened from explorer.

Software installed by administrator invokes the installer when run as user

Concurrent licenses. LIcense server on same machine as IS 2016?

Can't install InstallShield 2016 (Windows 7)

Re: Tips and Tricks for faster installer builds?

Re: Licenses not being returned when application quits when using Remote Desktop

Re: Windows installer starts a "reconfiguration" every time a file is opened from explorer

Re: Software installed by administrator invokes the installer when run as user

Re: Concurrent licenses. LIcense server on same machine as IS 2016?