Our automated builds started failing from yesterday onwards, throwing the below error while signing the assemblies: SigningHelper: error 0x80072ee2 while attempting to sign file  It was working fine earlier.  We are using InstallShield 2019 R3 build and the Settings.xml file in <InstallShield_InstallPath>/Support/0409 path is configured as below: <DigitalSignature Timestamp="http://timestamp.digicert.com"/><DigitalSignature TimestampRFC3161="http://timestamp.digicert.com"/>   Any help would be appreciated. ... View more

Our Installshield installer is failing to get installed on one particular user’s desktop. Attached are the logs corresponding to the failure. I could see few failures in the logs. Please help identify the root cause of the issue and possible solutions/workaround.   8-23-2021[11:22:28 AM]: Failed to launch proxy process 'C:\Users\<user>\AppData\Local\Temp\{C87498F0-348D-44C4-A531-C645331F8B29}\setup64.exe', error 5 8-23-2021[11:22:28 AM]: Running with current process transaction, starting transaction (if supported) 8-23-2021[11:22:28 AM]: Running transaction parcels 8-23-2021[11:22:28 AM]: Running parcel operation for parcel {2A6EFC3A-9036-45A3-ADEB-2B966E497B25} 8-23-2021[11:22:28 AM]: Running MSI parcel operation 8-23-2021[11:22:28 AM]: MSI parcel detect: product code: '{022D3B60-01FF-47DD-B181-1A8454CB3E58}', package code: '{37F8DAA9-CAF1-475B-979E-F7771548C530}' 8-23-2021[11:22:28 AM]: Using parcel operation target 8-23-2021[11:22:28 AM]: MSI parcel operation, mode: 0, operation mode: 1 8-23-2021[11:22:28 AM]: Engine: property 'ISInstallStatus' value now 'Installing package Driver' 8-23-2021[11:22:28 AM]: Engine: property 'ISParcelStatus' value now 'ID_STRING71' 8-23-2021[11:22:28 AM]: MSI parcel command line: 8-23-2021[11:22:28 AM]: Not running as upgrade 8-23-2021[11:22:28 AM]: Feature command line: ADDLOCAL=ALL 8-23-2021[11:22:28 AM]: Final command line: ISPREREQDIR="C:\ProgramData\{287F45C6-CB18-4E07-8F4D-E1AC0A059A5E}\" SETUPEXEDIR="C:\Users\<user>\AppData\Local\Temp\{7E6FEA2D-7DCF-46E9-A52C-6623EDE3CC64}" SETUPEXENAME="_is5127.exe" ADDLOCAL=ALL 8-23-2021[11:22:28 AM]: MSI parcel operation requires elevation 8-23-2021[11:22:28 AM]: Failed to obtain proxy handler for elevated MSI parcel operation 8-23-2021[11:22:28 AM]: MSI parcel launch result: 800700e9 ... View more

Is there any way to prevent repair option and use re-install option ,because by using repair option some of my corrupted files are not getting replaced. Note: I'm using a basic msi project added as a  package in suite ... View more

We have a basic msi project which is added as a package in a advanced suite project. Our requirement is to automatically update whenever there is a updated suite package available at server. As i have understood Flexnetconnect can only use basic msi project for this autoupdate feature. Is there any way we could use suite project for the same ? ... View more

We have a basic msi project which is added as a package in a advanced suite project. Our requirement is to automatically update whenever there is a updated suite package available at server. As i have understood Flexnetconnect can only use basic msi project for this autoupdate feature. Is there any way we could use suite project for the same ? ... View more

Is it possible to create a web installer using install shield. eg: like google chrome exe. Note: I'm using advanced suite and basic msi for creating the installer ... View more

Hi, Does anyone know how to replace a normal progress bar with a circular progress bar in a advanced suite project? when i tried to implement the circular bar, the update is not reflectiong in the bar adn it stays in the black colour. pls help ... View more

how to add .ism file as an package in advanced suite project.? when i try to build the project with .ism file added as package, i am getting the following error "the target file that was selected for an operation's target setting in the packages in installshield view for package was not found in the project" can anyone explain the steps to be followed while adding .ism file as a package? ... View more

hi, when i created the installer using the release wizard and run the setup.exe, the service got created but it is not getting started. when i debug the installscript, the service starts. (but only in debug mode) project:Basic MSI ... View more

hi, in installanywhere, a default entry is created in the registry while creating an installer. But in Installshield, i could not find any default entry while creating an installer. Do we need to explicitly create a registry entry? ... View more

i tried starting service after creating it. but it is'nt working. Although the creation of service is successfull. kindly help. Below is the code: function AddService(hMSI) string szServiceStartName, szPassword,szStartServiceArgs; string szServiceName, szServiceDisplayName, szServiceDescription, szServicePathFile; begin szServiceName = "Platform Service"; /*szServiceDisplayName = "Platform Service"; szServiceDescription = "Service "; szServicePathFile = INSTALLDIR^"\\ClientFiles\\PlatformMonitorService.exe"; if (!ServiceExistsService ( szServiceName )) then if (!ServiceAddService(szServiceName, szServiceDisplayName, szServiceDescription, szServicePathFile, FALSE, ""))then MessageBox("Service created successfully!", INFORMATION); else MessageBox("Service could not be created!", SEVERE); endif; endif;*/ szStartServiceArgs=""; ServiceStartService (szServiceName,szStartServiceArgs); end; ... View more