About sysadmin-blr

sysadmin-blr · ‎Dec 23, 2019

anybody from installshield can make a response, i am not getting response for last few tickets, anything i miss?

sysadmin-blr · ‎Dec 18, 2019

We came across an observation where we have to upgrade our client server with latest updated packages made with Installshield 2018 pro. In that environment, we already had older versions as below: 1. App Ver 1, App_1 Ver 1(multi-instance) 2. New App Ver 2, was installed by uninstalling App_1 Ver 1 and installing with same name App_1 Ver 2. doing above removed App Ver 1 as application in IIS, is it any rare case know issue of Installshield?, please suggest. the files in the folder of App Ver 1 is intact, just that the application was removed from iis, manually converting it to Application started making it work back again.

sysadmin-blr · ‎Oct 21, 2019

any updates on this issue?

sysadmin-blr · ‎Oct 17, 2019

if http binding missing in IIS package is rollback while installation, we have a requirement where the client will have only HTTPS and not http, the package is not getting installed until we add a http to bindings section of IIS. please suggest how to handle this..

sysadmin-blr · ‎Oct 16, 2019

installation rollback, it has installer class as well included to which the installation never reach... please suggest...

sysadmin-blr · ‎Sep 11, 2019

thanks for the reply @Jenifer I tried what you said, below are my observations and refer snap for more details. all looks good ARP listed name and folder name is intact not changed, but the product name listed as existing installed instance window during installing package resets to default name.

sysadmin-blr · ‎Sep 09, 2019

hi @Jenifer we have already implemented multi-instance support for our applications. below are steps to follow the issue, 1. multi-instance installed in the server. 2. we try to install new package. 3. the new package shows the installed instance. 4. we choose one and click next either repair or modify. 5. after the selected option completed the multi-instance choosen instance is reverted to the defaultname, which is explained in above example.

sysadmin-blr · ‎Sep 09, 2019

Hello Team, when we choose the installed instance and click next the window has repair, modify, when we choose anyone of this options and click next, it resets the instance name to default value, for ex- default is "webapp" and you have given "webappL1", doing above steps resets them to "webapp" . how to prevent this resetting, PFA screenshot i am talking about.

sysadmin-blr · ‎Aug 06, 2019

hi we have setup project with multi-instance support and a installer class as well. whenever we install the installshield is creating a .InstallState in the installation folder, which contain product version details. but this file is not getting removed on uninstallation, as a result when we install new version of package to same folder/instance installshield is taking data from this .InstallState file, which has old data and sending to our system. can you please let us know how to get this file removed during uninstallation. also we are noticing that uninstallation from add/remove program removes the entry there, but does nothing to installation folder all files remains the same not getting removed... please suggest

sysadmin-blr · ‎Jul 16, 2019

Hi @Jenifer Which .msi file you are saying, how do we know that path in clients environment?. where the setup.exe extract .msi to...

sysadmin-blr · ‎Jul 16, 2019

Hi team, after we converted ISL to ISM(2018), when we try to open the same in Visual Studio 2012, it is not getting loaded. show as unloaded project, is there anything we can do about this.? please suggest.

sysadmin-blr · ‎Jul 10, 2019

Hi Team, is there a way that, The new installshield package should uninstall previous package. if so please provide us some steps

sysadmin-blr · ‎Jul 05, 2019

thanks @Jenifer this code looks generic, how to feed the instance name to this vbscript? is there a sequence we have to follow or just enable run on uninstallation is fine, please suggest.

sysadmin-blr · ‎Jul 03, 2019

hi Thanks for the reply, i tried earlier all the files are enabled as key file i disabled and kept only primary output as key file also under System configuration->Services-[ProductName] is given to support multi instance and the same product name will appear in services.msc. this suggestion also i am not getting desired output, the service name remains listed in services.msc post uninstallation. can you suggest how to trigger a batch file upon uninstallation to delete this entry or a better approach will be helpful. Thanks.

sysadmin-blr · ‎Jul 02, 2019

Hi @Jenifer, Thanks for the reply, sorry i am unable to understand where you want to set this, can you please share some screenshot on where i have to do this. can you copy srinivaasan.sundar@enfs.com as well?

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Re: installshield package installation suspected to remove an application from IIS

installshield package installation suspected to remove an application from IIS

Re: if http binding missing in IIS package is rollback while installation

if http binding missing in IIS package is rollback while installation

installation rollback, it has installer class as well included to which the installation never reach...

Re: Repair and modify reset the instance name to default from what entered during installation

Re: Repair and modify reset the instance name to default from what entered during installation

Repair and modify reset the instance name to default from what entered during installation

installer class..InstallState is not getting removed in uninstallation

Re: The new installshield package should uninstall previous package

After converting ISL to ISM it is not getting loaded in VS2012

The new installshield package should uninstall previous package

Re: uninstall windows service not removing from services.msc

Re: uninstall windows service not removing from services.msc

Re: uninstall windows service not removing from services.msc

Re: installshield package installation suspected to remove an application from IIS

installshield package installation suspected to remove an application from IIS

Re: if http binding missing in IIS package is rollback while installation

if http binding missing in IIS package is rollback while installation

installation rollback, it has installer class as well included to which the installation never reach...

Re: Repair and modify reset the instance name to default from what entered during installation

Re: Repair and modify reset the instance name to default from what entered during installation

Repair and modify reset the instance name to default from what entered during installation

installer class..InstallState is not getting removed in uninstallation

Re: The new installshield package should uninstall previous package