That's basically the situation. When active (open) it is seen as an 'App' in the Windows task manager, when inactive (closed) it drops to the tray and is changed to a 'Background process'. Looks like that's a tricky one. Something I'm still a bit con...
Any thoughts about software running in a Windows 10 environment where the programs are built to run as background processes? (My example is Techsmith SnagIt 2020) Finding that the agent will not record session starts and ends until the program is ful...