Installer build with no problem earlier this week (october 20th). I installed some Windows 10 updates, including the 1909 OS update. Now, installShield stalls/freeze when building the CAB files . I've tried repairing the InstallShield install, but it still does not work. Any hints or tips to fix this ? I will try InstallShield 2020.R1 in the meantime. Thanks,    Max. ... View more

When designing a patch in the "Patch Design" section in InstallShield 2018 R2, is there an order when adding previous setups ?  I am creating a patch from v1.0 to v1.2 and I have the following (also see attached image)  Latest Setup Path: v1.2 MSI Previous Setup Path:  V1.0 MSI  V1.1 MSI     Is there a difference if I switch the order of v1.0 and v1.1 in the previous setup paths section ? The underlying question is that my patch does not update some files (mostly text files). All full installers install properly, If I install v1.0 and install the full v1.2 installer over v1.0  it works, but when I install v1.0 and apply the patch to v1.2 , some files are not updated. Thanks. ... View more

I have an installer with some redistributables that trigger reboot (visual studio redistributables). When I run the installer with the GUI, the installer starts, install redistributables and reboot and after the reboot, will resume the installation. When I run the intaller silently (with the flags /s /v/qn ); there is a reboot, but the installer does not seem to restart the installer after the reboot. In the "Installshield Prerequisite editor" Question 1 : in the "specify the command line for the application when the setup is run in silent mode" Is the /q /norestart valid to prevent the prerequisite to reboot after it is installed ? Question 2: Should the silent installer resume after a reboot ? Thanks. ... View more

I have a large installer project (10,000+ files); split into tons of components. Is there a way to find a file in that project ? (for example in the component list ?) There is a "Find" menu item in the Edit menu; but it is always disabled. Thanks. ... View more

My base product installer creates a desktop shortcut "MyApp" (MyApp.lnk). (key name NewShortcut1) My patch installer creates a shortcut "MyApp SP1" (MyApp SP1.lnk) (key name NewShortcut1) I just changed the display name. From what I understand from googling about that, I need to use the direct editor and add an entry in the "RemoveFile" table; the documentation is not really clear about how this beast should be used. I created an entry like this: FileKey: remove_old_shortcut Component_: bin_exe (this is the component in which the shortcut is created, as seen in the shortcut property) FileName: MyApp SP1.lnk DirProperty: DesktopFolder InstallMode: 1 Question: FileKey: Is this (should it be) the key name of the shortcut ? or is it the file key of the table entry ? InstallMode: when I install the patch, I assume I need to delete the old shortcut which is when I put 1 (install when the component is installed ?) Thanks. Max. ... View more

I just finally was able to manually build a patch from our previous and latest MSI installers. (Yeah to me). The InstallShield documentation for IsCmdbld say that I can use it to create a patch: IsCmdBld.exe -patch_config "my_patch_config" The question I have is if I have a stable previous installation and my "latest" installation is still in flux (on-going development on the app that will be installed) do I have to manually reset the latest setup path so that it will "extract" (uncompress) the MSI to a local folder ? or will this be done auto-magically? I hope the question clear. Thanks. ... View more

:confused: I thought I edited that post with the full text... My original problem was with launching a BATCH file from the custom action; I tried different scenarios, and nothing worked. Since the BATCH file is a simple one liner that called an EXE, I ended up creating a custom action calling that EXE (installed filekey) instead. That worked. Thanks. ... View more