Wanting to see if anyone has an idea about an error we are getting when trying to run applications via App-V. This is educational software, and some are the same Vendor, Same product, but different editions. This causes problems because the folder structure from Start>Programs>(Vendor Name)>Product Name. Error we get is: Error message when you try to start an application in SoftGrid Client: "A package with the same asset folder name already exists. Error code: xxxxxx-xxxxxx09-0000E019" View products that this article applies to. Expand all | Collapse all SYMPTOMS When you try to start an application in Microsoft SoftGrid Client, the application does not start. Additionally, you receive the following error message: The SoftGrid Client could not launch application_name. A package with the same asset folder name already exists. Please report the following error code to your System Administrator. Error code: xxxxxx-xxxxxx09-0000E019 Back to the top CAUSE This issue occurs when an application that has the same package root directory already exists in the SoftGrid Client cache. Back to the top RESOLUTION To resolve this issue, use one of the following methods: • Remove the conflicting application from the SoftGrid Client cache. Important Do this only if you want the application to be permanently disabled. • Re-sequence the new application by using a different package root directory. • Open the new application in the Sequencer, click Save As, and then specify a new package root directory. For example, consider the following scenario. SoftGrid Example Application 7.0 is sequenced to "Q:\sft_ea.v1," and is started in the SoftGrid Client. Then, SoftGrid Example Application 8.0 is sequenced to "Q:\sft_ea.v1," and is started in the SoftGrid Client. In this scenario, SoftGrid Example Application 7.0 is already in cache, and it is using "Q:\sft_ea.v1." Therefore, SoftGrid Example Application 8.0 does not start. We are Windows Vista across the company. We also, do not want multiple folders in Start>Programs with the same folder name with slight variations of the folder name. Is there a way to resolve this problem, or anyone else run into this?
... View more
Thank you for the reply. I have just made a package, and then created a Command line short cut pointing to the .msi file and put it on a network share. Upon launching the shortcut, it runs completely silent. Thank you for the direction.
... View more
Looking to see if anyone can point me in the right direction for some good help documentation with screen shots. Just purchased the admin studio 9 product (enterprise edition) and am looking to try and get my footing before we actually start using it. I've got the trial version and am trying to maneuver my way through without much luck.
... View more