Oct 09, 2018
12:44 PM
Idle time would be controlled through Microsoft IIS settings for the Application Pool itself. Regarding your second question, it may be possible that is a bug so I would recommend opening a support case.
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Oct 09, 2018
12:41 PM
1 Kudo
Try it without the .aspx file... for example http://url/esd. More details on iFrame can be found here: https://www.w3schools.com/tags/tag_iframe.asp
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Oct 09, 2018
12:38 PM
What do they want to send over into the request in Remedy and why? The solution does support the upload of files, however, they are stored as bubbles within the DB and not easily accessible for an API-related process.
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Dec 22, 2017
07:09 PM
Hmmmm... I've seen issues with complex data types, but it doesn't sound like you have any. Would you share the log details for review?
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Dec 21, 2017
07:05 PM
What are the data types you are trying to send to Workflow Manager?
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Nov 09, 2017
05:54 AM
I don't have a help desk script, however, the evaluation guide may be able to help: http://helpnet.flexerasoftware.com/appportal/AppPortal2017EvalGuide.pdf
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Oct 25, 2017
07:16 PM
There could be a number of issues, for example - service account does not have DBO on SQL server; the SQL server instance chosen is local; etc... Without really seeing the environment/process it is difficult to isolate the issue. I would recommend contacting support for a quick resolution.
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Oct 20, 2017
09:10 PM
Try enabling the Computer Browser service during the installation only.
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Oct 04, 2017
06:05 AM
I've experienced the ESD service not starting if something has changed with the service account, such as account expiration or permissions change. Another check would be to ensure that the SQL server is online and reachable. Finally, check the log files as it may provide an indication to the source of the issue.
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Aug 30, 2017
06:12 AM
A bundle can be defined as a Group Catalog Item. Details on creating a Group Catalog Item are available online here: http://helpnet.flexerasoftware.com/appportal2017/default.htm#helplibrary/AP_CreateGroupItem.htm.
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Aug 07, 2017
07:41 PM
There are additional changes which can be made, especially to CSS. You are able to create a custom CSS file to override the default settings. Contact Flexera support for directions on how to accomplish this.
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Feb 01, 2017
06:34 PM
Imported User-Computer Relationship would be the comparable choice.
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Jan 31, 2017
07:15 PM
SCCM Client has been an option for awhile now; version 10.x should be okay. http://helpnet.flexerasoftware.com/appportal2016/default.htm#helplibrary/APR_Settings_Website_Gen.htm
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Jan 30, 2017
06:44 PM
Great question. There are several options to choose from. The "right one" is going to be very dependant on the environment. You can set the primary and fallback method to one of the following Active Directory - Uses "Managed By" property Reverse DNS - Reverse DNS lookup of IP SCCM - SCCM record Most customers that do not use ActiveX choose either: Primary: Reverse DNS; Fallback: SCCM Primary: SCCM; Fallback: Reverse DNS SCCM is a great choice if most users have a single device. If a user has more than one device he or she will be prompted when connecting to App Portal to choose whcih device the user is shopping for.
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Latest posts by jason_snook
| Subject | Views | Posted |
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| 3148 | Oct 09, 2018 12:44 PM | |
| 3003 | Oct 09, 2018 12:41 PM | |
| 3959 | Oct 09, 2018 12:38 PM | |
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| 813 | Nov 09, 2017 05:54 AM | |
| 1637 | Oct 25, 2017 07:16 PM | |
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| 1113 | Oct 04, 2017 06:05 AM | |
| 1028 | Aug 30, 2017 06:12 AM |
Activity Feed
- Got a Kudo for Re: App Portal Embedding in ServiceNow host frame. Mar 21, 2019 05:28 PM
- Posted Re: "Cancel Notification to User" and "Default Ide time" on App Broker Forum. Oct 09, 2018 12:44 PM
- Posted Re: App Portal Embedding in ServiceNow host frame on App Broker Forum. Oct 09, 2018 12:41 PM
- Posted Re: Passing attachments to remedy via API on App Broker Forum. Oct 09, 2018 12:38 PM
- Posted Re: Error with the Submit Workflow Action on App Broker Forum. Dec 22, 2017 07:09 PM
- Posted Re: Error with the Submit Workflow Action on App Broker Forum. Dec 21, 2017 07:05 PM
- Posted Re: Help Desk or Service Desk Scripts for AppPortal on App Broker Forum. Nov 09, 2017 05:54 AM
- Posted Re: App Portal 2017 R1 Installation Error: Server not found on App Broker Forum. Oct 25, 2017 07:16 PM
- Posted Re: App Portal 2017 R1 Installation Error: Server not found on App Broker Forum. Oct 20, 2017 09:10 PM
- Posted Re: ESD Service Not Starting on App Broker Forum. Oct 04, 2017 06:05 AM
- Posted Re: Installing two Casper packages at the same time on App Broker Forum. Aug 30, 2017 06:12 AM
- Posted Re: Custom Web Portal UI on App Broker Forum. Aug 07, 2017 07:41 PM
- Posted Re: Computer Discovery without ActiveX on App Broker Forum. Feb 01, 2017 06:34 PM
- Posted Re: Computer Discovery without ActiveX on App Broker Forum. Jan 31, 2017 07:15 PM
- Posted Re: Computer Discovery without ActiveX on App Broker Forum. Jan 30, 2017 06:44 PM
- Posted Re: File evidence on AdminStudio Forum. Oct 07, 2016 08:38 AM
- Posted Which product? on App Broker Forum. Aug 24, 2016 04:30 AM
- Posted Some things to try... on App Broker Forum. Aug 24, 2016 04:28 AM
- Posted Re: App Portal Support for SCCM 1511 on App Broker Forum. Aug 01, 2016 09:19 PM
- Posted Re: App Portal 2013 -> App Portal 2015 R2: Data Migration Possible? on App Broker Forum. May 31, 2016 09:27 PM
