Flexera Community

Idle time would be controlled through Microsoft IIS settings for the Application Pool itself. Regarding your second question, it may be possible that is a bug so I would recommend opening a support case.

Try it without the .aspx file... for example http://url/esd. More details on iFrame can be found here: https://www.w3schools.com/tags/tag_iframe.asp

What do they want to send over into the request in Remedy and why? The solution does support the upload of files, however, they are stored as bubbles within the DB and not easily accessible for an API-related process.