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SummaryThe "Failed File Open" error typically occurs when the user checking for updates does not have write permissions to the file C:\ProgramData\FLEXnet\Connect\productconfig.xml.SymptomsWhen checking for updates with the Client UI, an error statin...

SummaryDue to an issue with the publisher site, it is not possible to save server side conditions.. This article provides a fix for the issue.SymptomsWhen attempting to configure Server-Side Conditions for an update, the settings are lost upon saving...

SummaryThis article will explain how to set the image of Common Software Manager dialog after an update has been downloaded in v13.06SynopsisAfter downloading an update and the image in the top left hand of the Common Software Manager (CSM) is blank,...

SummaryAfter upgrading to Flexnet Connect 2014 R2 On-Premise, only the start page is displayed. No other tabs are visible on the publisher site.SymptomsAfter Registering Instance ID with Flexnet Connect, an Alert is Displayed Which States: "Your serv...

SummaryThis article provides a code sample for retreiving the clientID when using the .NET SDK.SynopsisThis article provides a code sample for retrieving the ClientID when using the XT .NET SDK in FlexNet Connect.DiscussionThe .NET SDK API docs do no...