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April Update on Case Functionality

April Update on Case Functionality

A more recent update on the Case Management functionality can be found here.

 

We’re so pleased that you visited our new customer community today! Our April 8th launch of Flexera Community has largely been a success. We’re filled with excitement as we watch Flexera customers log in and explore the exciting opportunities offered by our new progressive community platform.

There is one area where we could have done better. Due to the complexity of Flexera Support CRM, we were unable to offer the depth of functionality our “My Cases” previously delivered. This has been a difficulty for some customers, and for that I sincerely apologize.

The good news is that we have a solution: we’re bringing back the old “My Cases” page. This pivot will restore all the features our Flexera customers have come to expect. Our Community team is already working to transition the functionality to the new site and we expect delivery by end of May. 

Thank you for being a Flexera customer.

Kimberly May 
Vice President, Support Services

300 Park Blvd, Ste 500
Itasca, IL, 60143
United States

KMay@flexera.com
www.flexera.com

Now Leading Cloud Management

 

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Last update:
‎Apr 16, 2019 10:50 AM
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