Roles
the reason why you cannot see the report is most likely that you are logged on as a user who has not got permission to see the report. Permissions are allocated to the Roles which are associated with a user. To check this go to System – Users – select the user, then click on the Roles tab.
Example below, Test User with the Roles Spider Asset – AssetManager and Spider Core – CoreBasic
![peter_link_0-1716277954192.png peter_link_0-1716277954192.png](https://community.flexera.com/t5/image/serverpage/image-id/15216iFA459C892B1DA85F/image-size/medium?v=v2&px=400)
As it stands this user can see the Microsoft Reports. But if I remove AssetManager the report will not be visible. To remove a role, click ‘Remove roles’ and tick the box next to the role. Then click on Save. Use ‘Assign roles’ to assign roles.
Admin Tool
The roles which allow access to a report are defined in the Admin Tool.
Go to Spider Core – Reporting and double-click the report, then click on the ‘Roles’ tab
![peter_link_1-1716277954412.png peter_link_1-1716277954412.png](https://community.flexera.com/t5/image/serverpage/image-id/15217i55539F28E5FF925F/image-size/medium?v=v2&px=400)
The example displayed is for the Windows Server Licensing Optimization report, use the arrows to add or remove roles
![peter_link_2-1716277954436.png peter_link_2-1716277954436.png](https://community.flexera.com/t5/image/serverpage/image-id/15215iACC16D7FE82684C0/image-size/medium?v=v2&px=400)
Mandators
Another place to look is System – Mandators
click on ‘Default’ (standard is a single mandator, some customers have more than one)
![peter_link_3-1716277954498.png peter_link_3-1716277954498.png](https://community.flexera.com/t5/image/serverpage/image-id/15219i31ED0989BE016EF9/image-size/medium?v=v2&px=400)
is it enabled here? (slider menu on the right-hand side)
![peter_link_4-1716277954524.png peter_link_4-1716277954524.png](https://community.flexera.com/t5/image/serverpage/image-id/15218i2E98BC6098DF8519/image-size/medium?v=v2&px=400)