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Spider Data Collector Setup: System Requirements - Visual C++ 2010 Redistributable Package (x64)

Summary

This article explains what to do if the data collector reports Visual C++ 2010 Redistributable Package (x64) as missing.

Symptoms

The Spider Data Collector reports Visual C++ 2010 Redistributable Package (x64) as missing.

Cause

For the Adobe Online connector to work, it is necessary that "Visual C++ 2010 Redistributable Package (x64)" is installed.

Resolution

Follow these steps:

  1. Download Visual C++ 2010 Redistributable Package (x64) for your OS
  2. Install Visual C++ 2010 Redistributable Package (x64)

 

Products

Spider Data Collector (SDC)

on ‎Sep 26, 2018 07:50 PM - edited on ‎Aug 27, 2019 05:23 AM by Moderator Moderator

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Last update:
‎Aug 27, 2019 05:23 AM
Updated by:
Moderator Moderator