Summary
You are trying to log into Spider Asset, Licence or Contract with your Active Directory Account and get stuck on a "Password expired" page and cannot login.
Symptoms
You are trying to log into Spider Asset, Licence or Contract with your Active Directory Account and get stuck on a "Password expired" page and cannot login.
Cause
As a matter of fact this can happen after a migration of Spider 5/6 to Spider 6.1 due to a changed login behaviour.
Resolution
Warning: Follow the sections and steps in this article in order. Do not skip a section or step, as each step may have an impact on the virtual machine.
- Open SQL Management Studio
- Connect to Spider Database
- Make a backup of Spider Core
- Execute following SQL statement:
update [SpiderCore].[dbo].[User] set PasswordChangeInterval=0 where isnull(ActiveDirectoryID,0) = 1 and PasswordChangeInterval>0
Additional Information
Spider 6.1
