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hello,
at the moment we are using columbus agent 7.5.5 to deliver metering data to the spider system. Default for monitoring seems to be 90 days. We would like to enlarge the timeframe to 180 days.
1. is this the right forum for the question?
2. how and where do i set up this timeframe?
regards
Hans
May 13, 2020 07:29 AM
Hi Hans,
Looking at this with the developers, I have found that it is not possible to extend the timeframe or period more than 90 days.
This is due to the impact on performance and capacity. The 90 day value is hardcoded into the system.
Kind regards,
James Ellis
May 15, 2020 05:13 AM
Hello Hans,
I don't entirely understand what the timeframe means. Sorry to throw you back a question.
Could you let me know what you mean by timeframe? Do you mean the time before asset is set to inactive?
Kind regards,
James Ellis
May 13, 2020 07:36 AM
May 13, 2020 07:39 AM
Hi Hans,
Looking at this with the developers, I have found that it is not possible to extend the timeframe or period more than 90 days.
This is due to the impact on performance and capacity. The 90 day value is hardcoded into the system.
Kind regards,
James Ellis
May 15, 2020 05:13 AM