In the "Mandator" settings, we found that these work well to change the status form "active" to "not reported by SWR", but assets that are set to "not reported by SWR" still use a Spider license. We would therefore like to set this status to "disposed". Is that possible to change this task and if so how? Does it make sense or should the current status be preferred? I'll attach a screenshot.
Oct 07, 2020 02:05 AM
Hi André,
The 'Not reported by SWR' takes effect on the asset after 60 days. If you want to 'bulk' change the assets currently in 'Not reported by SWR', please use the 'Bulk operations' feature in Asset Management.
Filter the assets by Status > Bulk Change > Select all Assets > "Check Status" -> 'Disposed' > Next > Save.
I hope this helps.
Kind regards,
James Ellis
Oct 19, 2020 11:04 AM
Hi André,
The 'Not reported by SWR' takes effect on the asset after 60 days. If you want to 'bulk' change the assets currently in 'Not reported by SWR', please use the 'Bulk operations' feature in Asset Management.
Filter the assets by Status > Bulk Change > Select all Assets > "Check Status" -> 'Disposed' > Next > Save.
I hope this helps.
Kind regards,
James Ellis
Oct 19, 2020 11:04 AM
Hi, have you checked your Status settings in the Spider Admin Tool? The status you use for "inactive" has to be configured as inactive. You can check this out in the Admin-Tool > Spider Asset > Object definition > Asset > AssetStatus (s. scree shot)
Feb 03, 2021 09:01 AM
Feb 04, 2021 02:17 AM