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- Re: running installshield seup under nt authority\system account gives an error
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‎Jul 28, 2014
03:10 PM
running installshield seup under nt authority\system account gives an error
I've an Outlook Add-iin which I'm build using Visual Studio 2013 and then packaged using Install Shield Limited Edition for VS 2013. When I deploy it using Local Administrator, it deploys fine. But using nt authority\system account, it gives an error:
"This installation could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that it is valid Windows Installer Package".
I would appreciate any help on resolving this.
"This installation could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that it is valid Windows Installer Package".
I would appreciate any help on resolving this.
(7) Replies
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‎Jul 29, 2014
01:51 AM
Really sorry to ask a question here, how do I strat a new Thread . I am New to this Forum..
Thanks
Thanks
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‎Jul 29, 2014
03:30 PM
Can anyone please help me out with this error ? thanks!
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‎Jul 29, 2014
03:31 PM
I've an Outlook Add-iin which I'm build using Visual Studio 2013 and then packaged using Install Shield Limited Edition for VS 2013. When I deploy it using Local Administrator, it deploys fine. But using nt authority\system account, it gives an error:
"This installation could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that it is valid Windows Installer Package".
I would appreciate any help on resolving this.
"This installation could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that it is valid Windows Installer Package".
I would appreciate any help on resolving this.
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‎Jul 30, 2014
09:31 AM
Can you provide a verbose install log?
The extracted location and the expected location for the MSI might be different.
The extracted location and the expected location for the MSI might be different.
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‎Jul 30, 2014
04:12 PM
kyi wrote:
Can you provide a verbose install log?
The extracted location and the expected location for the MSI might be different.
Actually, the installation works correctly with a local admin account, the problem is only with a System account.
Also I'm not sure how to set up the verbose install log.
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‎Jul 31, 2014
08:01 AM
When you are on an admin account, the setup files get extracted to the per user local temp location. I think for a system account, the local temp is under C:\Windows.
This at least my guess from the description. The verbose log will tell us more.
You can create a verbose log by registry or command line.
Registry:
http://support.microsoft.com/kb/223300
Command line:
https://flexeracommunity.force.com/customer/articles/en_US/HOWTO/Q104807
This at least my guess from the description. The verbose log will tell us more.
You can create a verbose log by registry or command line.
Registry:
http://support.microsoft.com/kb/223300
Command line:
https://flexeracommunity.force.com/customer/articles/en_US/HOWTO/Q104807
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‎Jul 31, 2014
10:12 AM
is the installation package on the local machine?
The System account generally will not be able to access a network location for the installer.
The System account generally will not be able to access a network location for the installer.
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