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sysadmin-blr
Level 5

The new installshield package should uninstall previous package

Hi Team,

is there a way that, The new installshield package should uninstall previous package.

if so please provide us some steps

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(2) Replies
Jenifer
Flexera Alumni

Hi @sysadmin-blr ,

Below steps should do the things for you:

  • Configure the new project to remove the old one by using the Upgrade Paths view:
    • Add a New Upgrade Path, and browse to your previous .msi file to ensure it uses the right Upgrade Code.
    • Then tweak the settings that appear, if necessary; typically they should be correct.

 

Thanks,

Jenifer

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Hi @Jenifer 

Which .msi file you are saying, how do we know that path in clients environment?.

where the setup.exe extract .msi to...

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