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- The maximum number of returns is reached
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Jun 24, 2019
02:04 PM
The maximum number of returns is reached
I am needing to reinstall the installshield because the previous server broke.
When I intend to perform offline activation I get an error.
"The maximum number of returns is reached"
How can I solve this problem?
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Jun 24, 2019
11:19 PM
Hi @pablodz,
You have to contact Flexera support to reactivate Installshield in your new machine, this process requires to release your license from your old machine and then reactivate in your new machine.
You can get Flexera support contact details from the following links depending on your region:
https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720
Or you can also contact via mail, support@flexerasoftware.com.
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