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IlkkaV
Level 7
‎Jun 23, 2008 04:55 AM

Software Manager Does Not Recognize SP1

I upgraded InstallShield 2009 to SP1, and now Software Manager complains that it cannot recognize the product with error 13003: Version Not Registered with the FLEXnet Connect.

Does this occur with anyone else? I.e. is the update server really misconfigured or has my installation blown up somehow?
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(5) Replies
rasky74
Level 6
‎Jun 23, 2008 07:24 AM

I just upgraded to SP1 and got the same issue. I tried to reregister and it said I was already registered.
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Mike_Marino
Level 6 Flexeran
Level 6 Flexeran
‎Jun 23, 2008 10:00 AM

This has been corrected. Our patched version was not on the Update Server version yet.
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rasky74
Level 6
‎Jun 23, 2008 10:03 AM

Thanks Mike!
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IlkkaV
Level 7
‎Jun 25, 2008 04:44 AM

Thanks, now this problem is gone. However, I don't get any updates to the list (there were a few prior to installing SP1), but I guess this is the same issue that's already being discussed in another thread.
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IlkkaV
Level 7
‎Jun 25, 2008 04:51 AM

Oh, now I can see some updates. It just took ages to populate the list.
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