cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
theone_sumit
Flexera beginner

SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Hello,

I am facing signing error:

SigningHelper: error 0x80072efe while attempting to sign file

My build was working fine till 31 dec 2020. After year change all my installshield builds giving me this error. I tried to sign my exe manually with pfx file which worked fine. But the same signing is not working with installshield. Please suggest me on this. If not the resolution just let me know what this error code means.

Thanks in advance.

0 Kudos
1 Solution

Accepted Solutions
banna_k
Flexera
Flexera

Re: SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Hi @theone_sumit,

Check your time stamp URL configured in the settings.xml, if you are using old symantec or verisign then you need to update Settings.xml file in <InstallShield_InstallPath>/Support/0409 with new URLs

Before:

<DigitalSignature Timestamp="http://timestamp.verisign.com/scripts/timstamp.dll"/><DigitalSignature TimestampRFC3161="http://sha256timestamp.ws.symantec.com/sha256/timestamp"/>

After:

<DigitalSignature Timestamp="http://timestamp.digicert.com"/><DigitalSignature TimestampRFC3161="http://timestamp.digicert.com"/>

 

Also install the digital signing patch if you are configured to sign using Digicert server and using older version of InstallShield:

More information on this patch can be found at the below link: 

https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShiel...

 

View solution in original post

0 Kudos
4 Replies
banna_k
Flexera
Flexera

Re: SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Hi @theone_sumit,

Check your time stamp URL configured in the settings.xml, if you are using old symantec or verisign then you need to update Settings.xml file in <InstallShield_InstallPath>/Support/0409 with new URLs

Before:

<DigitalSignature Timestamp="http://timestamp.verisign.com/scripts/timstamp.dll"/><DigitalSignature TimestampRFC3161="http://sha256timestamp.ws.symantec.com/sha256/timestamp"/>

After:

<DigitalSignature Timestamp="http://timestamp.digicert.com"/><DigitalSignature TimestampRFC3161="http://timestamp.digicert.com"/>

 

Also install the digital signing patch if you are configured to sign using Digicert server and using older version of InstallShield:

More information on this patch can be found at the below link: 

https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShiel...

 

View solution in original post

0 Kudos
theone_sumit
Flexera beginner

Re: SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Many thanks !!! Its working fine.

0 Kudos
rguggisberg
Intrepid explorer

Re: SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Can someone repost the correct links?

These links are dead.

Thanks

0 Kudos
banna_k
Flexera
Flexera

Re: SigningHelper: error 0x80072efe while attempting to sign file

Jump to solution

Hi @rguggisberg ,

 

Please follow below InstallShield KB article to fix the signing related issues:

https://community.flexera.com/t5/InstallShield-Knowledge-Base/Digital-Signing-Patch-for-InstallShiel...

0 Kudos