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tomaszw
Level 2
‎Oct 11, 2019 04:12 AM

License and the machine key

Hi

I've recently changed my CPU. I need to activate my Installshield, but the license is registered to the machine it was originally installed.

How I can update it?

Thanks,

Tomasz 

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Jenifer
Flexera Alumni
‎Oct 11, 2019 06:44 AM

Hi @tomaszw ,

 

I would suggest you to contact Flexera support who will be the proper candidate to guide you with.

Write them  with license details to return the license and activate again on your new machine.Contact details:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720

Or you can also contact via mail, support@flexerasoftware.com

 

Thanks,

Jenifer

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