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carsten
Pilgrim

Keep asking for Activation

I'm trying to activate InstallShield Express 2018, and it also end up with successful activation, but InstallShield does not open after activation,
and when starting again it ask for activation again?

How do I proceed?

-cpede
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Flexera Jenifer
Flexera

Re: Keep asking for Activation

carsten wrote:
I'm trying to activate InstallShield Express 2018, and it also end up with successful activation, but InstallShield does not open after activation,
and when starting again it ask for activation again?

How do I proceed?

-cpede


Hi,

In general,it shouldn't be the case.

-Which type of licensing it is?-It can happen because it couldn't connect to the license server details you had mentioned sometimes.

Whenever you launch installshield technically it will try to check licensing is valid,if not it will prompt for details.


Thanks,
Jenifer
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carsten
Pilgrim

Re: Keep asking for Activation

It answers activated successfully, then I click Finish, and try to start again. And then it restart the activation.

-cpede
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Flexera Jenifer
Flexera

Re: Keep asking for Activation

carsten wrote:
It answers activated successfully, then I click Finish, and try to start again. And then it restart the activation.

-cpede


Hi,

This may be because of on successful license activation,installshield will try to write activated status to some registry values.After activation wizard it will try to read those registry which fails here i guess.If it seems to be a valid issue,try logging to Flexera support.



Thanks,
Jenifer
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