Error -3204: Cannot extract icon with index 0 from file

[jeff12345678910]

Hi,

I'm using IS 2013 LE. The icon file I'm using for my shortcuts is the standard IS setup.ico that ships with IS and is located in
\redist\Language Independent\OS Independent\setupicon.ico

I did this to remove the possibility that the problem I'm seeing is being caused by my own icon file.

The build fails about 30% of the time with this error.
C:\Program Files (x86)\MSBuild\InstallShield\2013Limited\InstallShield.targets(108, 3): -3204: Cannot extract icon with index 0 from file C:\TeamCity\buildAgent\work\258316e5d2bb2bf4\icon.ico.

It fails from the IDE and from MSBUILD. I also get random exception crashes like the following...
c:\Program Files (x86)\MSBuild\InstallShield\2013Limited\InstallShield.targets(108, 3): Exception Caught

This happens on our build machine and 2 other developer machines. All with the same random occurrence.

What is the method I can use to debug and resolve this?

Jeff.

[NameTooShort]

Hello Jeff,

Are you using your own icon in the Add or Remove Program section of the General Information view?

[jeff12345678910]

kyi wrote:
Hello Jeff,

Are you using your own icon in the Add or Remove Program section of the General Information view?

Yes, but I'm using the Flexera supplied "setupicon.ico".

[jeff12345678910]

Is there anyone who can help with this error?

Thanks,

Jeff.

[NameTooShort]

Hi Jeff,

Can you provide the project or a sample project that is displaying the behavior?
Also, for the inconsistency in the error, do you have a anti-virus program active in your network? If yes, is it possible to disable it for testing?