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- installers don’t work anymore on Mac 10.14.6 - Java 8u251
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We use InstallAnywhere 2018 SP 1.
Our installers don’t work anymore on Mac 10.14.6 - Java 8u251 (1.8), neither 10.15 or 11 (Big Sur).
We have the splashscreen (enlarged), then an error message pops up.
Here is the detailed error message:
java.lang.NullPointerException
at com.zerog.ia.installer.AAMgr.initAAMgr(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.a5(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.base/java.lang.reflect.Method.invoke(Method.java:567)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)
The error message in Mac console log is : RETURNING UnknownFS PLACEHOLDER: <private>
Previous and new installers of our product don’t work anymore.
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The problem is solved.
An old screen was used and it caused the problem.
Screen replacement solved the problem.
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The problem is solved.
An old screen was used and it caused the problem.
Screen replacement solved the problem.