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rreynolds
Flexera beginner

Installers can't be executed on latest versions of Mac OS X, problem with permissions

Hello,

We see this problem on the latest OS X version (Catalina 10.15.2 ).  We tested it on 2 Mac machines.

Symptoms: The installation process is not launched.

"The application “InstallerName.app” can’t be opened." alert displayed.

However, the same installer works correctly on previous versions of OS X. 

 

We found that this problem caused by wrong permissions on InstallerName.app/Contents/MacOS/InstallerName. The latest OS X version requires the execution permission. Old versions of OS X do not require this permission to run the application.

Fix: unzip the installer manually, add execution permission to that file, zip it again.

 

We use InstallAnywhere 2018 on the Windows platform to create all installers.

Is there any chance to fix it in IS Anywhere updates?

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