Getting strings:'/lib/libc.so.6': no such file error on Linux IA64 machines

[yuvachitra]

Hi

When i launch the installer on Linux IA64 machines, I get an error strings:'/lib/libc.so.6': no such file after extracting the JRE.
Is this an Installanywhere issue? Any idea of how to resolve this.

[pv7721]

No, I would say this is a combination of JVM & OS issue: you most likely bundle a 32 bit JVM which lacks some .so file on the target system.

[yuvachitra]

Hi

I have bundled JRE 1.6 for Linux IA64. Still I am getting the same error.

[yuvachitra]

Hi

I have bundled JRE 1.6 for Linux IA64. Still I am getting the same error.

Yuva

[pv7721]

Yes, but in order to be able to correctly run that JVM for that OS that lib that's in the error message is required.

[daniel_armbrust]

This is a problem with Install anywhere, and the assumptions it makes about the target system. Has nothing to do with the JVM.

Install Anywhere creates a 32 bit linux binary which assumes that various 32 bit libraries exist on the system.

When you install it on a 64 bit system, it assumes that the necessary 32 bit compatibility libraries are installed. When they are not installed (which appears to be the default for newer linux distros - I encountered this on RHEL 6 Beta 2) it dies a horrible death.

Ideally, Install Anywhere could handle this... but since it can't, the only alternative I know is to force your users to install the missing compatibility libraries.

After you fix the error you posted, you will likely get this error next (this is from the JVM, however, since I bundle a 32 bit JVM, and not a 64 bit):

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:
java.lang.UnsatisfiedLinkError: /tmp/install.dir.5282/Linux/resource/jre/lib/i386/xawt/libmawt.so: libXext.so.6: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)


And then yet one more after that.

Anyway. To fix this on RHEL Beta 2, I had to install the 32 bit versions of the following:

glibc
libXext
libXtst

The second two are to fix issues with the 32 bit JVM, which you probably don't need if you are shipping a 64 bit JVM.

Note that, in the graphical package installer included with RedHat, you must uncheck the box for "only native packages" before it will show you the 32 bit versions of these libraries that you need to install.

Sigh. Yet another installer killing bug that I have to include in my release notes for our customers.

[zhiyangchen]

I post several articles here too. I have similar problems to run the installer on EwdHat 6 X64 beta 2. I have to ask user to install all required 32bit libs to make sure the installer can work. Even after that, I couldn't see any exceptions I still have problem to invode the graphic user interface and I think it still need more 32bit libs.

[root@vm-rh6-64-4 Linux]# export LAX_DEBUG=true
[root@vm-rh6-64-4 Linux]# ./install-Linux.bin
Preparing to install...
Checking for POSIX df.
Found POSIX df.
Checking tail options...
Using tail -n 1.
True location of the self extractor: /code/CD/Linux/install-Linux.bin
Creating installer data directory: /tmp/install.dir.10985
Creating installer data directory: /tmp/install.dir.10985/InstallerData
Gathering free-space information...
Space needed to complete the self-extraction: 2861186 blocks
Available space: 20529384 blocks
Available blocks: 20529384 Needed blocks: 2861186 (block = 512 bytes)
Computed number of blocks to extract: 2591
Extracting the JRE from the installer archive...
Extracting JRE from ./install-Linux.bin to /tmp/install.dir.10985/Linux/resource/jre_padded ...
Extracting done, exit code = 0
Extracting JRE from /tmp/install.dir.10985/Linux/resource/jre_padded to /tmp/install.dir.10985/Linux/resource/vm.tar.Z ...
Extracting done, exit code = 0
Unpacking the JRE...
Unpacking the JRE...
gzip is /bin/gzip
GZIP done.
TAR done.
Extracting the installation resources from the installer archive...
Extracting install.zip from ./install-Linux.bin to /tmp/install.dir.10985/InstallerData/installer.padded ...
Extracting to padded done, exit code = 0
Extracting from padded to zip done, exit code = 0
Creating disk1 data directory: /tmp/install.dir.10985/InstallerData/Disk1
Creating instdata data directory: /tmp/install.dir.10985/InstallerData/Disk1/InstData
Extracting resources from ./install-Linux.bin to /tmp/install.dir.10985/InstallerData/Disk1/InstData/Resource1.zip ...
Extracting done, exit code = 0
Configuring the installer for this system's environment...

========= Analyzing UNIX Environment =================================
Setting UNIX (linux) flavor specifics.
Importing UNIX environment into LAX properties.
Checking for POSIX awk.

========= Analyzing LAX ==============================================
LAX found............................ OK.
LAX properties read.................. OK.

========= Finding VM =================================================
Valid VM types.......................... 1.4+
Absolute LAX_VM path.................... /tmp/install.dir.10985/Linux/resource/jre/jre/bin/java
Expanded Valid VM types................. 1.4+
* Using VM.....(lax.nl.current.vm)...... /tmp/install.dir.10985/Linux/resource/jre/jre/bin/java
checking for NPTL + JVM vulernability...
NPTL detected! checking for vulnerable JVM....

========= Virtual Machine Options ====================================
LAX properties incorporated............. OK.
classpath............................... "/tmp/install.dir.10985/InstallerData:/tmp/install.dir.10985/InstallerData/installer.zip"
main class.............................. "com.zerog.ia.installer.Main"
.lax file path.......................... "/tmp/install.dir.10985/temp.lax"
user directory.......................... "/tmp/install.dir.10985"
stdout to............................... "console"
sterr to................................ "console"
install directory....................... ""
JIT..................................... none
option (verify)......................... off
option (verbosity)...................... none
option (garbage collection extent)...... none
option (garbage collection thread)...... none
option (native stack max size).......... none
option (java stack max size)............ none
option (java heap max size)............. 71680000
option (java heap initial size)......... 16777216
option (lax.nl.java.option.additional).. none


Launching installer...

========= VM Command Line ============================================
options: -Djava.compiler=NONE -Xmx71680000 -Xms16777216
CLASSPATH:/tmp/install.dir.10985/InstallerData:/tmp/install.dir.10985/InstallerData/installer.zip:

========= Forking JAVA =============================================
LAX Version = 11.5

Graphical installers are not supported by the VM. The console mode will be used instead...

__________________________________________________________________________

InstallAnywhere 2010
Version: 11.5
__________________________________________________________________________

Sat May 21 10:54:08 IDT 2011

Free Memory: 10820 kB
Total Memory: 16384 kB

No Arguments

java.class.path:
/tmp/install.dir.10985/InstallerData
/tmp/install.dir.10985/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.10985/InstallerData
/tmp/install.dir.10985/InstallerData/installer.zip

sun.boot.class.path:
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/vm.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/annotation.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/beans.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/java.util.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/jndi.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/logging.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/security.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/sql.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmorb.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmorbapi.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmcfw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/rt.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/charsets.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/resources.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmpkcs.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmcertpathfw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmjgssfw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmjssefw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmsaslfw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmjcefw.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmjgssprovider.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmjsseprovider2.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmcertpathprovider.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ibmxmlcrypto.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/management-agent.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/xml.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/jlm.jar
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/javascript.jar

java.ext.dirs:
/tmp/install.dir.10985/Linux/resource/jre/jre/lib/ext

java.version == 1.6.0 (Java 1)
java.vm.name == IBM J9 VM
java.vm.vendor == IBM Corporation
java.vm.version == 2.4
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.6
java.vendor == IBM Corporation
java.vendor.url == http://www.ibm.com/
java.class.version == 50.0
java.compiler == NONE
java.home == /tmp/install.dir.10985/Linux/resource/jre/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == x86
os.version == 2.6.32-71.el6.x86_64
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.10985
user.language == en
user.region == null
__________________________________________________________________________

===============================================================================
Choose Locale...
----------------

1- Deutsch
->2- English
3- Espaol
4- Franais
5- Italiano
6- Portugus (Brasil)

CHOOSE LOCALE BY NUMBER:

[pv7721]

Sorry Daniel, but as you can see, IA relies on Java, which in turn relies on the system (which can be 32 / 64 bits). The issue you get you'll have with any other 32 bit application on 64 bit platforms if you don't have the compatibility libraries installed.

daniel.armbrust wrote:
This is a problem with Install anywhere, and the assumptions it makes about the target system. Has nothing to do with the JVM.

Install Anywhere creates a 32 bit linux binary which assumes that various 32 bit libraries exist on the system.

When you install it on a 64 bit system, it assumes that the necessary 32 bit compatibility libraries are installed. When they are not installed (which appears to be the default for newer linux distros - I encountered this on RHEL 6 Beta 2) it dies a horrible death.

Ideally, Install Anywhere could handle this... but since it can't, the only alternative I know is to force your users to install the missing compatibility libraries.

After you fix the error you posted, you will likely get this error next (this is from the JVM, however, since I bundle a 32 bit JVM, and not a 64 bit):

Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Stack Trace:
java.lang.UnsatisfiedLinkError: /tmp/install.dir.5282/Linux/resource/jre/lib/i386/xawt/libmawt.so: libXext.so.6: cannot open shared object file: No such file or directory
at java.lang.ClassLoader$NativeLibrary.load(Native Method)


And then yet one more after that.

Anyway. To fix this on RHEL Beta 2, I had to install the 32 bit versions of the following:

glibc
libXext
libXtst

The second two are to fix issues with the 32 bit JVM, which you probably don't need if you are shipping a 64 bit JVM.

Note that, in the graphical package installer included with RedHat, you must uncheck the box for "only native packages" before it will show you the 32 bit versions of these libraries that you need to install.

Sigh. Yet another installer killing bug that I have to include in my release notes for our customers.

[iauser71]

Hello,
I am using RHEL 6.1 OS. (i.e. "Linux 2.6.32-131.0.15.el6.x86_64 #1 SMP Tue May 10 15:42:40 EDT 2011 x86_64 GNU/Linux").

Our installer is built with 64-bit JRE on RHEL 6.1 64-bit OS.
We are using Sun JDK, 1.6.0_26-b03

I am getting the infamous GUI problem while launching the installer UI - i.e. I can "not" launch the GUI version of the installer and facing the error: "Graphical installers are not supported by the VM. The console mode will be used instead..."

Here is the output - "any" help will be much appreciated.
===============================================
[edm143@wiap323 ~]$ /var/tmp/install_64.bin -i swing
Preparing to install...
Checking for POSIX df.
Found POSIX df.
Checking tail options...
Using tail -n 1.
True location of the self extractor: /var/tmp/install_64.bin
Creating installer data directory: /tmp/install.dir.5967
Creating installer data directory: /tmp/install.dir.5967/InstallerData
Gathering free-space information...
Space needed to complete the self-extraction: 2454644 blocks
Available space: 71628144 blocks
Available blocks: 71628144 Needed blocks: 2454644 (block = 512 bytes)
Computed number of blocks to extract: 1265
Extracting the JRE from the installer archive...
Extracting JRE from /var/tmp/install_64.bin to /tmp/install.dir.5967/Linux/resource/jre_padded ...
Extracting done, exit code = 0
Extracting JRE from /tmp/install.dir.5967/Linux/resource/jre_padded to /tmp/install.dir.5967/Linux/resource/vm.tar.Z ...
Extracting done, exit code = 0
Unpacking the JRE...
gzip is /bin/gzip
GZIP done.
TAR done.
Extracting the installation resources from the installer archive...
Extracting install.zip from /var/tmp/install_64.bin to /tmp/install.dir.5967/InstallerData/installer.padded ...
Extracting to padded done, exit code = 0
Extracting from padded to zip done, exit code = 0
Creating disk1 data directory: /tmp/install.dir.5967/InstallerData/Disk1
Creating instdata data directory: /tmp/install.dir.5967/InstallerData/Disk1/InstData
Extracting resources from /var/tmp/install_64.bin to /tmp/install.dir.5967/InstallerData/Disk1/InstData/Resource1.zip ...
Extracting done, exit code = 0
Configuring the installer for this system's environment...

========= Analyzing UNIX Environment =================================
Setting UNIX (linux) flavor specifics.
Importing UNIX environment into LAX properties.
Checking for POSIX awk.

========= Analyzing LAX ==============================================
LAX found............................ OK.
LAX properties read.................. OK.

========= Finding VM =================================================
Valid VM types.......................... 1.6+
Absolute LAX_VM path.................... /tmp/install.dir.5967/Linux/resource/jre/bin/java
Expanded Valid VM types................. 1.6+
* Using VM.....(lax.nl.current.vm)...... /tmp/install.dir.5967/Linux/resource/jre/bin/java
checking for NPTL + JVM vulernability...
NPTL detected! checking for vulnerable JVM....

========= Virtual Machine Options ====================================
LAX properties incorporated............. OK.
classpath............................... "/tmp/install.dir.5967/InstallerData:/tmp/install.dir.5967/InstallerData/installer.zip"
main class.............................. "com.zerog.ia.installer.Main"
.lax file path.......................... "/tmp/install.dir.5967/temp.lax"
user directory.......................... "/tmp/install.dir.5967"
stdout to............................... "console"
sterr to................................ "console"
install directory....................... ""
JIT..................................... none
option (verify)......................... off
option (verbosity)...................... none
option (garbage collection extent)...... none
option (garbage collection thread)...... none
option (native stack max size).......... none
option (java stack max size)............ none
option (java heap max size)............. 50331648
option (java heap initial size)......... 16777216
option (lax.nl.java.option.additional).. none

========= Display settings ===========================================
X display............................... local
UI mode................................. swing

Launching installer...

========= VM Command Line ============================================
options: -Djava.compiler=NONE -Xmx50331648 -Xms16777216
CLASSPATH:/tmp/install.dir.5967/InstallerData:/tmp/install.dir.5967/InstallerData/installer.zip:

========= Forking JAVA =============================================
LAX Version = 11.5

Graphical installers are not supported by the VM. The console mode will be used instead...😞

__________________________________________________________________________

InstallAnywhere 2010
Version: 11.5
__________________________________________________________________________

Tue Jul 12 11:27:31 PDT 2011

Free Memory: 14384 kB
Total Memory: 15744 kB

2 Command Line Args:
0: -i
1: swing

java.class.path:
/tmp/install.dir.5967/InstallerData
/tmp/install.dir.5967/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.5967/InstallerData
/tmp/install.dir.5967/InstallerData/installer.zip

sun.boot.class.path:
/tmp/install.dir.5967/Linux/resource/jre/lib/resources.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/rt.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/sunrsasign.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/jsse.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/jce.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/charsets.jar
/tmp/install.dir.5967/Linux/resource/jre/lib/modules/jdk.boot.jar
/tmp/install.dir.5967/Linux/resource/jre/classes

java.ext.dirs:
/tmp/install.dir.5967/Linux/resource/jre/lib/ext
/usr/java/packages/lib/ext

java.version == 1.6.0_26 (Java 1)
java.vm.name == Java HotSpot(TM) Server VM
java.vm.vendor == Sun Microsystems Inc.
java.vm.version == 20.1-b02
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.6
java.vendor == Sun Microsystems Inc.
java.vendor.url == http://java.sun.com/
java.class.version == 50.0
java.compiler == null
java.home == /tmp/install.dir.5967/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == i386
os.version == 2.6.32-131.0.15.el6.x86_64
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == edm143
user.home == /home/edm143
user.dir == /tmp/install.dir.5967
user.language == en
user.region == null
__________________________________________________________________________




ChooseBundledVMs: Unable to locate the VMPack Directory
RepositoryManager: Trying fallback repository location...
Loading externalized properties

===============================================================================
App Manager (created with InstallAnywhere)
-------------------------------------------------------------------------------

Preparing CONSOLE Mode Installation...

System's temporary directory = /tmp



===============================================================================
Introduction
------------
InstallAnywhere will guide you through the installation of Discovery
Manager.

It is strongly recommended that you quit all programs before continuing with
this installation.

Respond to each prompt to proceed to the next step in the installation. If you
want to change something on a previous step, type 'back'.

You may cancel this installation at any time by typing 'quit'.

PRESS TO CONTINUE: quit
SHUTDOWN REQUESTED
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories
Exiting with exit code: 1000
cleanUp()
calling cleanUpUNIX()
[edm143@wiap323 ~]$
===========================================

[kulde01]

This is really wired behavior. Its causing only if DISPLAY variable is set.
unset DISPLAY and installer runs fine.
Take the same installer and run on Linux 5 and it works fine. Installer crashes only if we run on Linux 6 environment. Any idea why??

[kulde01]

Thank you everyone for the response. After so many months, I opened an incident with Installanywhere and they agree that this is an issue with Installanywhere and its fixed in latest versions.
As we are planning to use IA2011Sp3, I tested this with new version and things are working fine. On Linux-64 bit machine, 32 bit installer is working fine and not giving any errors as it was the case when I was using IA2009Sp1.

[vivek_garg]

hi I am facing the same issue while launching IA2008 application...

Please provide some solution asap...

[pablo_diaz]

kulde01 wrote:
Thank you everyone for the response. After so many months, I opened an incident with Installanywhere and they agree that this is an issue with Installanywhere and its fixed in latest versions.
As we are planning to use IA2011Sp3, I tested this with new version and things are working fine. On Linux-64 bit machine, 32 bit installer is working fine and not giving any errors as it was the case when I was using IA2009Sp1.

kulde01, I have the same problem, which VM did you use to fix it? I'm using IA2011Sp3 and I tried with all the vm's from here -> http://www.flexerasoftware.com/products/installanywhere/files-utilities.htm#LINUX_64

Thanks in advance!