- Revenera Community
- :
- FlexNet Publisher
- :
- FlexNet Publisher Forum
- :
- No UMN1 on a physical machine
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
No UMN1 on a physical machine
I have a physical PC (not a VM) where only the UMN2 value has a value, the UMN1 is blank.
My understanding is that the UMN1 should be filled in and based on the HDD (in this case it's a SSD not a rotating drive) serial number. I'm confused about why this is not being filled in.
I'm using FNP 11.19.3 on a Windows 7 PC. Yes, the disk serial number is being returned by WMI.
Any ideas on why it's not being filled in. It is on other Windoes 7 PC's, just on this one it is not.
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Hi @keith_thomas Can you please check and share the following details
1. appcomptranutil -unique
2. Get-PhysicalDisk |Format-List
3. wmic /namespace:\\root\microsoft\windows\storage path msft_disk get Model,BusType,SerialNumber,AdapterSerialNumber
It would be good to raise a support case and share all these details with the case and let me investigate further and help to find out why UMN1 is missing.
Best Regards,