Some users may experience issues accessing the case portal. For more information, please click here.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Known Issue: Installer evidence lacking version imported from BigFix (SQL Server) data source may lead to multiple version being recognized (IOJ-2176608)

Known Issue: Installer evidence lacking version imported from BigFix (SQL Server) data source may lead to multiple version being recognized (IOJ-2176608)

Description

When importing installer evidence from Tivoli Endpoint Manager, every version of an application can show as being installed if the evidence does not contain a version number and the display name is identical.

Replication Scenario

For Tivoli, the version is not compared if the value is empty and the publisher is never included, as Tivoli does not send the publisher data.

As the result, only the installer evidence name is compared, so all ARL entries with the same name will show up as recognized.

Workaround

No workaround is available.

Fix status

This issue has been fixed in the following FlexNet Manager Suite releases: 2020 R2.5 / Jun 2021 (Cloud), 2021 R1 (On Premises)

Other information

Affected components: Integration: ILMT & BigFix, Inventory import (read/write/export)

Master issue ID: IOJ-2176608

Also known as: FNML-72889

Labels (1)
Was this article helpful? Yes No

Tip: If you have been impacted by this issue, please click the KUDOS button above. This helps to track the relative significance and importance of issues. Clicking on an option against "Was this article helpful?" also helps assess and improve the usefulness of content.

No ratings
Version history
Last update:
‎Jun 12, 2022 03:52 AM
Updated by: