Official release of FlexNet Inventory Agent 26.0.0

We are pleased to announce the release of the FlexNet Inventory Agent 26.0.0.

Release Date: EU/AP: 2026-06-17, NA: 2026-06-24, On-prem: 2026-07-01

This release includes:

• Collection of labels for pods and namespaces in Kubernetes
• Additional diagnostic information for WinHTTP library
• Fix for Java publisher detection logic
• Fix for excessive LDAP lookups for flxrasvc user
• Fix for stuck inventory and usage data uploads
• Fix for CRL download failures using OpenSSL API
• Bundled software version updated

Customer Impact:

• Previously, the Flexera Kubernetes Inventory Agent (KRM) did not collect label key-value pairs for namespaces and pods. Now, KRM captures these labels to provide richer business context, such as team, environment, and cost center. This enhancement improves visibility and supports more informed decision-making for containerized infrastructure.
• Previously, the agent logs provided limited information when a download failed via the WinHTTP library. Now, the agent captures and logs more detailed error messages and security failure codes. This enhancement improves diagnostic capabilities for troubleshooting network communication issues on Windows.
• Previously, the agent's detection logic could incorrectly identify a Java installation as Oracle Java when it was actually from another publisher. This release resolves this issue.
• Previously, the agent performed unnecessary LDAP lookups for the flxrasvc service account when not running in Least Privilege Agent (LPA) mode on Unix-like systems. This release resolves this issue.
• Previously, the inventory and usage data upload job could become stuck indefinitely. This release resolves this issue.
• Previously, the agent could fail to download Certificate Revocation List (CRL) data when using the OpenSSL API. This release resolves this issue.
• The following third-party libraries expat, libcurl, Go, cpp-httplib, cryptopp, kubevirt.io, openssl, sqlite3, zlib and containerd, bundled with the agent have been updated in this release to address security vulnerabilities.

Product Documentation: Agent Documentation 

Please find more about the content of this release in the Release Notes.

New release upcoming Ask Flexera and Simplified Navigation

Ask Flexera

Release Date: Wed 17th June

We’re pleased to introduce Ask Flexera, a new addition to the navigation designed to bring all intelligent assistants features into one central location.

With Ask Flexera , you can easily discover and access intelligent assistants across the platform. As part of this release, the following features are now available in one place:

• Data Explorer
• GraphQL Query Generator

Why it matters:

You’ll have a single, convenient place to access powerful tools that help you explore data, generate insights, and streamline workflows.

This update simplifies navigation and makes it easier to find and use intelligent assistant tools when you need them.

Introducing Simplified Navigation

Release Date: Wed 17th June

We’re excited to introduce an enhanced Simplified Navigation Experience, designed to make it faster and easier to navigate the platform.

As part of this first phase, commonly used areas—such as Home, Dashboards, Reports, and Administration—are now grouped together at the top of the main navigation menu. This dedicated section features an updated visual design, helping you quickly access the tools you use most.

What’s Changed

• Key navigation items are now prioritised and easily accessible at the top of the menu.
• A clearer visual structure improves navigation and reduces time spent searching for core features.
• The rest of the navigation remains familiar and continues to be available below.

Why This Matters

This update is designed to help you work more efficiently by providing faster, more consistent access to the most important areas of the platform.

Please note: Your navigation experience may vary slightly depending on your role and permissions.

For queries, please contact your Flexera representative.

Cloud Cost Optimization: Enhanced Cost Accuracy for KubeCost

We wanted to share a small update to amortized cost reporting in the Flexera KubeCost integration within Cloud Cost Optimization. As part of ongoing improvements, we’ve enhanced the accuracy of how amortized costs are calculated and reflected.

This update applies to a limited set of scenarios and impacts only amortized views for a subset of customers. For affected bill months, you may notice a slight decrease in reported costs, typically in the range of 1–2%.

No action is required on your part. We’re sharing this update for transparency as part of our continued efforts to improve cost accuracy and consistency.

If you have any questions about this update please contact support@flexera.com

Upcoming Change: IT Visibility – Query API Delta Resume Token Invalidation (Action Required on July 20, 2026)

As part of an upcoming platform update, existing IT Visibility Queries API (https://developer.flexera.com/docs/api/vis/v2#/Query) delta resume tokens will be invalidated on July 20, 2026.  

What does this mean? 

On or after July 20, 2026, any delta query that uses an existing resume token will fail. This is a one-time change required to ensure data accuracy going forward. 

What action is required? 

If you consume delta data via the Queries API, please take the following action: 

• Remove the resume token from your current request 
• Run a new query/fresh snapshot on or after July 20, 2026 to generate a new resume token 
• Use the newly generated resume token in subsequent requests to continue using delta queries.   

Additional details 

• Snapshot queries are not impacted 
• No changes are required to the Queries API endpoints or request format 
• This change applies only to delta consumers 

We recommend planning this snapshot run into your workflows ahead of time to avoid any disruption. 

If you have any questions or need assistance, please contact Flexera Support.  

Flexera One ITAM: Security vulnerability - Lack of access control leading to attachment file disclosure (CVE‑2026‑4027)

A security vulnerability has been identified in FlexNet Manager Suite that could allow unauthorized access to attachment files due to insufficient access control. This issue occurs when the application does not properly validate user permissions before allowing access to file attachments.

CVE‑2026‑4027 - Observation 1: Lack of access control leading to attachment file disclosure

Impact

An unauthorized user may be able to access attachment files without the required permissions. This could lead to unintended exposure of sensitive information, impacting the confidentiality of data managed by the platform.

Affected Version

FlexNet Manager Suite 2025 R1

FlexNet Manager Suite 2025 R2

Resolution

This vulnerability has been fixed for cloud environments and will be available to customers as part of the Flexera One ITAM May 2026 release. The fix ensures that proper access control validation is enforced before allowing access to attachment files.

For on‑premises customers, the fix will be available in FlexNet Manager Suite 2026 R1.

Upgrade Guidance

• Cloud customers will receive the fix automatically as part of the Flexera One ITAM May 2026 release
• On‑premises customers should plan to upgrade to 2026 R1 once available to remediate this vulnerability

If you need assistance with the upgrade process, please contact Flexera Support.

Upcoming enhancements to the UI:  

1. Simplified Navigation 
2. Ask Flexera 
3. Manage Inactivity Timeout

We are excited to share a set of upcoming UI enhancements designed to make your Flexera One experience simpler and more efficient. In June, you will see the following updates: 

1. Simplified Navigation Experience 

We are introducing the first phase of a redesigned navigation framework to improve usability. 

What’s new: Frequently used, consistent items—such as Home, Dashboards, Reports, Administration, etc - will now appear at the top of the main navigation menu, in a dedicated section with a refreshed visual style. 

What stays the same: Other navigation items will continue to appear below this section as they do today. 

Why it matters: This update ensures faster, more consistent access to core areas of the platform. 

2. Introducing “Ask Flexera” navigation item

A new centralized hub for intelligent assistants is coming to your navigation. 

What’s new: The Ask Flexera navigation item will bring together:  

• ITAM Assistant 
• Data Explorer 
• GraphQL Query Generator 

Why it matters: You’ll have a single, convenient place to access powerful tools that help you explore data, generate insights, and streamline workflows. 

 3. Configurable Inactivity Timeout 

Organizations will soon have greater control over session management. 

What’s new: Org Admins can configure inactivity timeout settings anywhere between 30 minutes and 6 hours. 

Why it matters: This provides flexibility to align with your organization’s security and usability preferences, replacing the current fixed 30-minute timeout. 

We will continue to roll out improvements and keep you informed every step of the way. Stay tuned for more updates as we enhance your experience! 

For queries, please contact your Flexera representative.

My team and I spent the week in Las Vegas at ServiceNow Knowledge 2026, and the biggest shift wasn’t just more AI, it was AI moving from advice to action. 

I wrote up a practical breakdown of what ServiceNow announced and the one question teams should be asking next: Do we trust the data enough for the system to act on it? 

When AI starts acting across workflows and systems, bad technology data stops being a reporting problem and starts becoming an execution problem. Governance can control and audit the workflow, but it does not fix stale, incomplete, or poorly normalized data. 

👉 You can read the blog here: AI Execution Depends on Trusted Technology Data: Takeaways from ServiceNow Knowledge 2026 

Would love to hear what stood out to you from Knowledge and where you’re seeing the biggest challenges as automation starts to scale. 

Need to Know: Web Metering 2.0

Release Date

Web Metering 2.0 will be released as part of the FlexNet Inventory Agent 25.5.0 (2025 R2.5) on May 13 for Europe and APAC, and May 20 for the Americas.

For the Snow Inventory Agent, it will be available in version 26.1.1 on June 10.

What is it

Web Metering 2.0 is an enhanced capability within Flexera that enables tracking of web application usage through browser extensions integrated with both the FlexNet and Snow agents.

At its core, it introduces a new shared web metering module that operates across both agents, enabling direct communication between the browser extensions and the agent. This modern architecture replaces the previous file-based approach, resulting in a more secure and efficient data collection process.

How it works

Web Metering 2.0 improves the data flow by redefining how browser activity is captured and processed:

• Browser extensions capture URLs visited by users
• Data is sent directly to a local agent API over HTTP or HTTPS
• The module filters and processes URLs using Allow List rules
• Only relevant and sanitized data is retained and passed to the agent
• The agent consolidates the processed data and sends it upstream for SaaS usage recognition

What has changed

No raw browsing data stored on disk

URLs are now processed before being stored. Previously, raw browsing activity was cached on disk before being processed by the agent.

Stronger protection of sensitive data

Query parameters are removed from URLs by default. Enhanced Allow List rules control what data is retained and apply masking when Personal Information is detected.

Direct communication between extension and agent

The new web metering module introduces a write-only, machine-local API endpoint running on 127.0.0.1:40400, which is not externally accessible. TLS can be configured to encrypt communication between the browser extension and the agent.

Improved troubleshooting

The new module allows testing of URL matching and sensitive data removal directly from the command line.

Improved browser coverage

This design restores support for Apple Safari following previous limitations on extension-generated data.

The Firefox extension is now available in the Mozilla store, improving the installation and update experiences.

Consistent implementation across agents

A single, shared web metering module is used across both FlexNet and Snow agents, helping standardize behaviour and simplify deployment.

Security considerations

Web Metering 2.0 is designed with a strong security-first approach to ensure customer environments remain protected while delivering accurate SaaS usage insights.

The solution uses a machine-local, non-externally accessible communication mechanism, ensuring no additional external services or attack surfaces are introduced. TLS can be enabled to further secure communication between browser extensions and the agent.

Sensitive data exposure is minimized through filtering, masking, and by avoiding unnecessary data storage.

Importantly, the feature is fully customer-controlled and opt-in, preserving existing trust boundaries and ensuring organizations maintain complete control over their data and deployment.