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How Inventory Manager / FlexNet Manager Suite License Enforcement Works

How Inventory Manager / FlexNet Manager Suite License Enforcement Works

Summary

This article explains how Inventory Manager and FlexNet Manager Suite are licensed, and the behaviour of these products when license consumption approaches or exceeds the purchased license entitlements.

Synopsis

In this article we will explain how Inventory Manager and FlexNet Manager Suite are licensed, and the behaviour of these products when license consumption approaches or exceeds the purchased license entitlements for this product.

 

Discussion

Inventory Manager licensing

How license consumption is measured

Inventory Manager is licensed per computer/device under management, as determined by there being at least one installation record for that computer in Inventory Manager. Computers that have been discovered by IM but which have no installation records do not count towards license consumption, as they are deemed to not be managed.

To calculate license consumption, run the following SQL query on the Inventory Manager database:

SELECT COUNT(DISTINCT ComputerID) FROM Installation

What happens when a license is breached

When license consumption exceeds 80% of the overall license entitlement, a warning is displayed the next time the Inventory Manager Server console is opened. The user can configure the amount of time that should pass before the next warning is shown.

When Inventory Manager exceeds its license entitlement, all subsequent attempts to open the administration console are denied. All users are locked out of the administration console until license consumption is reduced to an acceptable level.

FlexNet Manager Suite licensing

How license consumption is measured

FlexNet Manager Suite is licensed per computer. Ignored and discarded computers do not count towards license consumption. For releases 8.2.1 to 8.6, computers linked to retired or disposed assets do not count towards license consumption. For release 9.0 and later, virtual machines without agent inventory do not count towards license consumption. Note that computers require a license regardless of whether they have been imported from IM, SMS or any other inventory source.

To calculate license consumption for release 9.0 and later, run the following SQL query on the FlexNet Manager Suite database:

SELECT COUNT(*)
    FROM dbo.ComplianceComputer AS cc
     LEFT OUTER JOIN dbo.Asset AS a ON a.AssetID = cc.AssetID
     -- Ignore ignored, placeholder and discarded computers
    WHERE cc.ComplianceComputerStatusID NOT IN (2, 4, 5)
     AND
     -- Ignore computers linked to retired or disposed assets
     (a.AssetID IS NULL OR a.AssetStatusID NOT IN (4, 5))
 
     AND
     -- Ignore remote devices
     cc.ComplianceComputerTypeID <> 4

AND
-- Ignore light virtual machines
cc.ComplianceComputerInventorySourceTypeID <> 2

To calculate license consumption for servers, run the following SQL query on the FlexNet Manager Suite database:

select count(1) 
from compliancecomputer 
where OperatingSystem like '%windows%server%'
   or OperatingSystem like '%linux%'
   or OperatingSystem like '%Ubuntu%'
   or OperatingSystem like '%centos%'
   or OperatingSystem like '%sunos%'
   or OperatingSystem like '%sun_os%'
   or OperatingSystem like '%aix%'
   or OperatingSystem like '%bsd%'
   or OperatingSystem like 'VMWare ESX%'
   or OperatingSystem like '%Mac%server%'
   or OperatingSystem like '%HPUX%'
   or OperatingSystem like '%HP_UX%'
   or operatingsystem like '%SuSE%server%'
   or operatingsystem like '%redhat%server%'
   or operatingsystem like '%red hat%server%'
   or operatingsystem like '%RedHatEnterpriseAS%'
   or operatingsystem like '%RedHatEnterpriseES%'
   or operatingsystem like '%Red Hat %AS%' -- ADDM evidence
   or operatingsystem like '%Red Hat %ES%' -- ADDM evidence
   or operatingsystem like '%RH-EL-%'
   or operatingsystem like '%RH-ES-%'

What happens when a license is breached

If you exceed the number of active computers for which FlexNet Manager Suite is licensed, users are given a warning each time the administration console is opened for the next 30 days. If the license breach is not resolved within 30 days, FlexNet Manager Suite subsequently does not allow the addition of any new computers, as follows:

  • The inventory importer does not import any new computers. However, computers already in FlexNet Manager Suite are updated as normal.
  • The administration console does not allow manual creation of a new computer.

 

Workaround

To remove unwanted devices please view Remove unwanted computers and network devices from ManageSoft.

Additional Information

Note: If you have Inventory Manager and Flexnet Manager Suite installed on the same computer then you need to run each query and the highest of these will be used by the license enforcement to calculate the license count.

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Comments

The article needs to be updated with a link to the 000013251 KB.

@fstewart2  - Thank you! I've updated the article with the link. 

How does license enforcement work for FlexNet Manager for SAP? 

@tschaus 

There is a license check in FlexNet Manager for SAP when a customer exceeds their entitlement. It’s based on the number of consolidated users declared in the license term. When that number is exceeded in Consumed (Current) on the License Position page, there is a warning message that is shown. No functionality is blocked but no further import of users happens after that point.

Version history
Revision #:
2 of 3
Last update:
‎Oct 02, 2019 09:07 AM
Updated by:
 
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