Business Adapter Studio stops working with encryption option after VM restoration

Business Adapter Studio stops working with encryption option after VM restoration

Symptoms:

This KB article will provide a way to help customers who experiences the following error message after they restored a VM to a previous check point where the Business Adapter Studio was running on it with encryption option ticked.

ERROR: MGSBI.XML has not been successfully encrypted. The type initializer for 'ManageSoft.CryptographerSelector' threw an exception.

 

Cause:

VM restoration sometimes caused changes of some characteristic of the underlying VM hardware that the VM is bound to, so it generates different crypto info.

 

Solution:

Open up the Windows Registry at the following path:

HKLM\Software\Wow6432Node\ManageSoft Corp\ManageSoft

There is a value name called MGSBI, rename it to “MGSBI_Backup”

Then next time when MGSBI runs, a new key at the same path will be created, and should resolve the error, however the user may have to recreate the import profile with encryption option due to the key changed.

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Revision #:
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Last update:
‎Nov 15, 2020 05:56 AM
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