This level of assistance is usually a paid consulting service. If you're willing to get your hands dirty, the installation and migration documentations should be a good start. Moving to different machines is basically a new installation, but keeping the old DB's.
Sep 08, 2023 01:47 AM - edited Sep 08, 2023 01:48 AM
While the company I am assisting in this new installation on a new server should have support, I am not sure if they have kept up with it due to the fact I am unable to open a support ticket even after linking this support account with their company. Do you know where I would get the new installation files, and the location of the old DB files? Thank you in advance for any help here. Their support has been extremely unhelpful thusfar.
Sep 11, 2023 07:55 AM