Highlighted
Occasional contributor

Consumption not working correctly?

Hi all,

I am trying to get FNMS working in my organisation and starting with some "simple" license types.

I notice that in a few attempts, the consumed entitlements are much less than I believe they should be.

In one example, for a user-based license, only 124 entitlements are consumed, although there are 600+ installations across 375 users. I am not sure what is causing so many users to be left out? 

Thanks if anyone has advice in this regard.

0 Kudos
7 Replies
Highlighted
Flexera
Flexera

Re: Consumption not working correctly?

@mwiebe - When you say that you have 600+ installations, is that for a single application, or is this for a product across multiple versions of that product (multiple applications).

On your software license, do you have downgrade/upgrade rights enabled so that all of the installations across the different versions of the product are included in the license consumption calculation?

0 Kudos
Highlighted
Occasional contributor

Re: Consumption not working correctly?

Hi, @kclausen 

The 600+ installs are for a single version of an application. I do have the downgrade rights enabled. There is also a previous version deployed on 95 clients.

I also enabled second use rights, which seems to be working properly. I can see that some users have 2 clients, but only one license consumed. Most likely there is some parameter in the use rights which is causing my issue, although they were set using the SKU information. 

Annotation 2020-09-30 135022.jpg

 

0 Kudos
Highlighted
Flexera
Flexera

Re: Consumption not working correctly?

If you go into the details of the Application and then go to the Licenses tab, do you see that this application is linked to more than 1 license?  If yes, that is why your license consumption of the User license is low, because some of the installs are being consumed by the other license.

0 Kudos
Highlighted
Occasional contributor

Re: Consumption not working correctly?

Only the license that I created is listed under the application.

What is the mechanism for counting consumed user based licenses? My guess was that it calculates based on looking at the devices where the application is installed, and then taking the user name owning the device based on the inventory., but this does not seem to be the case.

0 Kudos