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- Browser security settings prevent the proper operation of the Update Service
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‎Mar 10, 2005
11:02 AM
Browser security settings prevent the proper operation of the Update Service
Many of our customers are running on Windows Server 2000 and 2003 machines. When they do a check for updates they get a message:
Your current browser security settings prevent the proper operation of the Update Service. The Update Service relies on ActiveX controls and Active Scripting, which are enabled under the default browser security settings.
I've experimented with adding http://updates.installshield.com/ to the "Trusted" Internet Explorer zone but it does nto help. What specific IE settings does one have to enable to get rid of this message?
Your current browser security settings prevent the proper operation of the Update Service. The Update Service relies on ActiveX controls and Active Scripting, which are enabled under the default browser security settings.
I've experimented with adding http://updates.installshield.com/ to the "Trusted" Internet Explorer zone but it does nto help. What specific IE settings does one have to enable to get rid of this message?
(10) Replies
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‎Apr 13, 2005
06:10 AM
I have the same problem.
Have you find a solution ?
Thx
Have you find a solution ?
Thx
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‎Apr 13, 2005
09:28 AM
Unfortunately there is no solution at this point. I am pursuing with Macrovision through the normal support chanels.
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‎Apr 29, 2005
10:04 AM
If you would be so kind, please post what resolution if any is made available. I am sure I will encounter that same issue very soon.
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‎May 12, 2005
06:36 AM
I had the same problem,
Changed the registry directly, was the solution for me.
If anyone has a different sollution, i'm intrested ...
The solution is used:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\installshield.com]
"*"=dword:00000002
Changed the registry directly, was the solution for me.
If anyone has a different sollution, i'm intrested ...
The solution is used:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\installshield.com]
"*"=dword:00000002
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‎May 16, 2005
05:17 PM
Are you saying that you changed the registry settings on your own machine or on each of the end-user machines?
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‎May 17, 2005
11:42 AM
katsnelson wrote:Own machine, because I had the same problem while using the Update Service.
Are you saying that you changed the registry settings on your own machine or on each of the end-user machines?
Not applicable
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‎Jul 05, 2005
03:29 PM
Has anyone received an official response on this? I tried the registry hack but it didn't solve the problem.
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‎Aug 10, 2005
11:46 AM
The problem appears to be with downloading and installing the Update Service Agent. For me, doing this manually fixed the problem. To do this:
1. If InstallShield is running, close it.
2. Go to the Update Service Downloads Page at
http://www.installshield.com/downloads/default.asp?pm=us&pver=All&gv=1&msxmlhidden=y&mt=All&Language=English&mode=submit
3. Download Update Service 4.5 SDK (installshieldupdateservicesdk.exe)
4. Run installshieldupdateservicesdk.exe.
5. Start InstallShield, choose Tools > Check for Updates…, and the error message should be gone.
1. If InstallShield is running, close it.
2. Go to the Update Service Downloads Page at
http://www.installshield.com/downloads/default.asp?pm=us&pver=All&gv=1&msxmlhidden=y&mt=All&Language=English&mode=submit
3. Download Update Service 4.5 SDK (installshieldupdateservicesdk.exe)
4. Run installshieldupdateservicesdk.exe.
5. Start InstallShield, choose Tools > Check for Updates…, and the error message should be gone.
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‎Aug 14, 2005
05:58 AM
I'm not sure but ActiveX may be blocked completely on Server 2003. In general Internet Explorer is locked down extremely on Server 2003, as a security measure, and because Server operating system it is not intended to surf the web (according to Microsoft)
Stefan Krueger
InstallSite.org
InstallSite.org
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‎Jan 05, 2006
10:27 AM
Problem:
Your current browser security settings prevent the proper operation of the Update Service. The Update Service relies on ActiveX controls and Active Scripting, which are enabled under the default browser security settings.
Solution:
Download and install installshieldupdateservicesdk.exe from http://download.webhostautomation.net/Helm/downloads/install/
This fixed the problem for me.
Good luck,
Brandi
Your current browser security settings prevent the proper operation of the Update Service. The Update Service relies on ActiveX controls and Active Scripting, which are enabled under the default browser security settings.
Solution:
Download and install installshieldupdateservicesdk.exe from http://download.webhostautomation.net/Helm/downloads/install/
This fixed the problem for me.
Good luck,
Brandi