This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- Revenera Community
- :
- FlexNet Connect
- :
- FlexNet Connect Forum
- :
- 1300 Product Not Registered
Subscribe
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Feb 26, 2003
12:10 PM
1300 Product Not Registered
I am getting this message when trying to invoke an update from a menu item. The strange thing is that when we run the install on a test machine, and the end of the install when it checks for updates, it says that There are no Available Updates, which means it recognizes the product code.
Here is my code:
Global Const ProductCode = "{D5795603-3751-4786-B006-A528EEC2D7D9}"
Dim pAgent As Object
Public Sub CheckForUpdates()
Set pAgent = CreateObject("DWUpdateService.Agent")
pAgent.AppUpdate ProductCode, AppMenu
End Sub
I get the same message from the command line call as well. Thanks in advance.
- Domenick Lacertosa
dlacertosa@alinean.com
Here is my code:
Global Const ProductCode = "{D5795603-3751-4786-B006-A528EEC2D7D9}"
Dim pAgent As Object
Public Sub CheckForUpdates()
Set pAgent = CreateObject("DWUpdateService.Agent")
pAgent.AppUpdate ProductCode, AppMenu
End Sub
I get the same message from the command line call as well. Thanks in advance.
- Domenick Lacertosa
dlacertosa@alinean.com
(1) Reply
- Mark as New
- Subscribe
- Mute
- Permalink
- Report Inappropriate Content
Mar 10, 2003
04:51 PM
Sorry for the slow response..... I am guessing you may have already solved your problem. So I will make a few general comments about the 13000 error. Please repost if you are still having problems....
13000 Product code is not registered with the local Agent.
This error has two common causes:
1. You did not include the ISUS runtime with your setup
2. You are calling the ISUS Agent from your application using a differerent product code than your setup used.
To see what product was used during the setup (and registered with the local Agent), use the ISUS Test Utility. The Test Utility was installed with the SDK. It lists products installed on a machine and the associated product codes and product versions.
13000 Product code is not registered with the local Agent.
This error has two common causes:
1. You did not include the ISUS runtime with your setup
2. You are calling the ISUS Agent from your application using a differerent product code than your setup used.
To see what product was used during the setup (and registered with the local Agent), use the ISUS Test Utility. The Test Utility was installed with the SDK. It lists products installed on a machine and the associated product codes and product versions.