The recording of the "Managing SAM Operations in project and run phases" September SAM Best Practice Webinar is available here: https://www.youtube.com/watch?v=kbfk7fa019g
Here are are the main sections:
- 00:00 Kick Off & Agenda
- 05:03 Pointers for the last session ("Reporting in ITAM and FlexNet Manager") material
- 06:58 News:
- 16:48: Managing SAM Operations
- 16:49 Current available documentations and training material
- The documentations (UI, technical)
- The Learning Center
- The Practice guides (in Learning Center)
- Two nice FNMS Operations summary (128 pages) and FNMS Operations (1858 pages) collector guides for FNMS 9.2
- A Customer Community post:
- 26:14 Context:
- 26:14 What is SAM?
- 28:43 How does ITAM / Flexera address SAM: technical and functional architecture. Processes big picture. Roles & Responsibilities
- 47:53 Project Phase (Prioritize Publisher, evaluate and remediate inventory, import purchases, create licenses)
- 57:45 Run Phase (definition, manage new SAM events, keep data quality high through monitoring of KPIs the SAM Manager check list)
- 1:02 The SAM Operations Hub
- 1:04:13 Wrap up
The PowerPoint used during the presentation is attached to this post.