Dec 16, 2019 02:29 PM - edited May 13, 2020 02:16 PM
What a screwed up mess! This thing is taking me around in circles. There is no "Your Downloads" section presented that has download links. What do I have to do to download an update under my subscription?
@bvoss_689 My apologies about the issues. I'll private message you to troubleshoot in greater detail.
When I click on Let's go, if see an error URL and then I'm redirected back to the Product and License Page.
I have the same prob as bvoss - so bad...
Hello, I am having issues not able to connect to https://managesoft.com to auto download the recognition libraries. The issue started on 4/3/2020. This is what we have been using to connect and download these libraries:
From: AWS FNMS Prod App Server To: 188.8.131.52 Port: 443 Direction: One Way Protocol: TCP
We are investigating at our end for any firewall restrictions but did anything changed with the above URL or IP address?
We have made some network changes, and as a result, the IP address for the www.managesoft.com endpoint has changed. You can find more information about that in the blog post linked below:
I am unable to download.
I have installed Download manager from the link.
when i try to download i get the following error.Download Manager