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The Full Installer version 5.5.66 for User Console may encounter a failure during the "Initialize Search Engine Index" step for users who do not have Analyze included in their license key while running the User Console configuration wizard.


When performing a fresh installation of the Data Platform and User Console, the User Console may fail with a 401 error during the initialization of the search engine.  Customers are required to download the attached hotfix and apply it after the installation but before running the configuration wizard for the User Console.


Download the attached zip file and execute the following command in administrator mode:

"%NORMALIZE_BI_HOME%\bin\updater.exe" /FILE=<Path to zip file>

Fix Version

The fix will be included in the 5.5.72 patch.

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Version history
Last update:
‎Mar 27, 2024 10:44 AM
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