5.5.65 failing to update pentaho and user console from 5.5.52 installed instance

[tetitp]

detail just shows 5.5.65 Admin update but both admin and user are connected and ver .52

[DJudge2]

Hi @tetitp ,

Could you please open a support case and attach the Data Platform and User Console logs as well as some screenshots showing the issue and someone from our support team will pick this up and continue to work with you.

Thanks, Daniel

[tetitp]

Have ticket open but since this is a CAC access instance of FDP should I keep this thread open til resolved?

[djudge]

Hi @tetitp,

You can keep this thread open and we will update once the issue is resolved.

Thanks, Daniel