Community Instructions & Help

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Knowledge Base Articles

How to Download a Product

Sign in to the Flexera Community (if you have not already done this)Click on "Other Resources" and select "Product and License Center" (Don't see this option? Read Connecting your Community Account to your Organization )  Click "Let's Go" for the Do...

download
KPBussey by Flexera Alumni
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Obtaining and Activating a License File

NOTE: A license file is attached to your Flexera order confirmation email. You can also download a license file from the Flexera Product and License Center, as described below. Sign in to the Flexera Community (if you have not already done this)Clic...

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KPBussey by Flexera Alumni
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About Accepted Solutions

Users who post the first message i can mark one of the replies as an accepted solution. After a solution is accepted, the original message is marked as solved, and the reply is marked as a solution. Marking a reply as an accepted solution helps comm...

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KPBussey by Flexera Alumni
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Create a Signature

Signatures are a great way to connect and add personality in the community! For example, signatures  may include contact information, reminders to accept solutions, or quotes - really anything that first within our guidelines (no overt selling or sh...

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KPBussey by Flexera Alumni
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How to Filter Case by Status

Updated 20 March 2020 If your account is tied to a company with a maintenance contract, you have permissions to view cases you submitted.  To Filter by Status Go to the  "Case Portal" screen.Click on the "Filter" buttonClick on the Status menu to op...

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KPBussey by Flexera Alumni
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