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Knowledge Base Articles

How to View All Cases from Your Company

If your account is tied to a company with a maintenance contract, you have permission to view all cases your company has submitted. The default view is to show all company cases as of 20 March 2020.  To see all cases: Click on "Support"Select and Cl...

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KPBussey by • Flexera Alumni
  • 5578 Views
  • 5 comments
  • 3 kudos

How to Filter Case by Status

Updated 20 March 2020 If your account is tied to a company with a maintenance contract, you have permissions to view cases you submitted.  To Filter by Status Go to the  "Case Portal" screen.Click on the "Filter" buttonClick on the Status menu to op...

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KPBussey by • Flexera Alumni
  • 5708 Views
  • 8 comments
  • 0 kudos