This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject

Some users may be experiencing issues when trying to access customer resources like the Case Portal or the Product Licensing Center. Our team is aware of the issue and is working to resolve it. Click here for more information.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Error when building with a customized template in Repackager

When building with a customized template in Repackager you may receive the following error:  Error: Unable to upgrade the template file.

repackagerError.png

Workaround

Either use an InstallShield template from version 2021 or modify the schema of the template.

To change the schema:

  1. Open the template in Installshield. 
  2. Via the Direct Editor, change the InstallShield Table by setting the Schema Version to 785. This is the schema version for IS2021.

‎Sep 09, 2024 01:18 PM

Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Sep 09, 2024 01:18 PM
Updated by:
Community Manager Community Manager