Hello,Very sorry for the delay in response.From the logs, we can see there are many NULL errors:-InstallShield 16:02:00: Parent element is NULL while searching collectionInstallShield 16:02:00: Element is NULL. Can't get collectionInstallShield 16:0...
Please review the below KB article:-http://flexerasoftware.force.com/articles/en_US/PROBLEM/Q204139This has a possible workaround described. Please try it.Thanks ~ Swetha
Thank you for the clarification. Please check your private message for the serial key. Try activating it using Tsconfig and let me know if that helps.Best regards,Swetha